I ordered plants from them, they were narcissus and bare root roses, both on offer. They turned up well packed but the narcissus turned up nearly dead, i complained by email, but the company didn't want to know, just made excuses that it was end of season. (these died.) The roses didn't take after planting either and died. Please bare in mind i have a horticultural city & guilds certificate. Terrible company and awful customer service, AVOID!