I have been buying shoes from Hotter for years and all of them have been made to high standards. They are either made of leather or of other high quality material. All the Winter shoes I have bought from them are made of leather and they are all waterproof, unlike shoes I had bought from other companies. In other words, I can go out in the rain and when I come back home and take my shoes off there is not a single drop of water in my socks. In addition, they fit well, look good, and are comfortable.
The downside is their price. However, they have a few sales a year and one can then buy their shoes for very affordable prices, making them cheaper than shoes made of synthetic material, which are sold by other companies.
As for their delivery time, it has been very quick. As I have never encountered any problem with their shoes, I have just contacted them to ask general questions, which they have replied to promptly.