Their website is simple to navigate, user-friendly and prices are competitive. to further check my purchase, I called Hughes's customer service after purchasing a fridge to check for options to replace my old one: their helpline was responsive and friendly too who at that time understood my issue but explained that during COVID-19 they could not provide that service.
The delivery company's communication was also excellent: they gave an hour time slot the day before the appliance arrival. They helped me carry the large, heavy fridge freezer down some steps.