I love the shoes I bought from them. They are real leather, high quality and beautifully designed.
The prices. Well on full price it is extremely expensive for me, and on sale you pay a fair amount of money for the quality. These shoes last years. I had one for 5 years and wore it nearly everyday.
I think there is cashback from websites and they have no voucher codes online. They send small catalogs if u sign up with offers, sometimes it has voucher code.
The delivery is fast. Mine came after 2 days.
I did not contacted customer service, because everything was fine.