Pre-lockdown I would often shop at Peacocks both in-store and online.
Their selection of clothing is great – although can be quite expensive in comparison to their competitors with the same quality of clothing.
I have never had an issue where I have had to send any clothing back, both from in-store and online. I do not have any experience with their online staff. However, the staff instore have always been polite and friendly – nothing to complain about, but also nothing outstanding.
I have only rated Peacocks as good because, as mentioned above, their prices can vary and be quite expensive when other retailers may provide the same quality of clothing for a cheaper price.