Selfridges Discount Codes

Selfridges has been one of my go to stores whenever I am in London. It is amazing to have so many options and brand under one roof. And I particularly like their food hall. The customer services I have received has always been first class. The staff are always polite and willing to help. I find their website to be okay, however when shopping in the sale, it often shows items as I stock when they are not, which can be very frustrating. That partnered with the £5 delivery charge is off putting. However as a whole I find this shop to offer above and beyond and would highly recommend going into store if you live nearby.

The 1st time we used Selfridges was 15 year ago when my daughter was pregnant with our 1st grandchild.We were visiting in Bolton and we went to Trafford Centre.She was a nightmare deciding on which pram?We went to browse at sunglasses and ended up no sunglasses but over thousand pound for bugaboo pram.I wasnt keen on it but it was a dream to push and walk for miles with.It was a limited edition one.The staff were fantastic took all the time in world giving us a demonstration.It wasn't available that day but staff were super and ordered it in.We were coming home to Scotland next day but they had it delivered to us.We got regular updates.Sge wanted to change the covers the next year.I phoned them to discuss it and so helpful I was also able to have them delivered along with the sun canopy.Expensive but enjoyed visiting and experience of shopping there

Back in December I purchased a very expensive bracelet from a luxury brand. When it arrived I noticed it was in a watch box rather than a bracket box. I called customer services so many times and the service I received was shocking! After many many many phone calls I finally spoke to someone who was able to help me. I was offered a new bracelet box and a refund of my delivery of the original purchase. I was also given a voucher as an apology for the terrible service. Instore I have always been treated with respect and have never felt judged despite the high price tag of many of the items instore. I would say it would be better if all staff knew the layout of the store, I have had some send me on a wild goose chase looking for something. Overall it is a lovely store, however I do not believe the customer services is what it could be. I also find it amazing when spending hundreds of pounds you are still charged for delivery