My experience with Serenata Flowers has been a good one overall. The pricing is good but can sometimes be on the expensive side, but the quality of flowers and the amount you get is second to none. They also do discount codes now and then, they currently have beautiful bouquet of flowers for £19.99 instead of £24.99 and it's a very generous bouquet. The discount code currently works fine as I just purchased some today. I have never had issues with delivery. Customer Service seem friendly enough, but luckily never had to go to them before as I have only used their service once before today, and the recipient was very happy with their flowers. Overall great company and beautiful flowers - thank you!