WHSmith mainly sells stationary and books and their products are mostly of very good quality, however their prices can sometimes be on the higher side. They sell a very wide variety of stationary and books for all ages, students elderly people and children. Their staff are always happy to help and polite. I have previously used a gift card there and the staff used it with no troubles at all. I have also ordered online from WHSmith website and the delivery was on time and the product was not damaged in any way. Overall, my experiences at WHSmith have been very positive despite the sometimes higher prices.