1. Chat

Amazon Actively Promoting Fake Products

Other

This annoyed me. I bought a android tablet and it turned up with a completely fake specification. Nothing like claimed with only a very dated Android 5 operating system and using a very old Mediatek chipset with only about 1GB of memory and 16GB storage but the operating system had been altered to show a much better specification. The seller made it as difficult as possible to return the fake android tablet and so I had to instigate the A to Z guarantee and Amazon to their credit refunded in full without me having to return the tablet. However I wrote a review of the tablet to warn others it was a scam and a fake product and initially the review was posted but the seller got it removed. This is the tablet in question.

www.amazon.co.uk/dp/B0C9Y5XDPV

Just seems really disappointing that Amazon are doing that. I can only assume many people are buying the tablet and not understanding the fake nature of it and accepting it and then Amazon are looking at how many people are so called happy with the product compared to those returning maybe. I offered to return the tablet to Amazon themselves so they could see the fake nature of the product and then remove the item from sale which they didn't do.

Ultimately Amazon are promoting and selling fake products and blocking negative reviews of those items which I think is appalling. My review was not all negative and not a angry review. It did state the display and sound quality was quite good but of course had to state the system had been altered to show a better specification than it was. The chipset dates back to about 2015 is only a quad core mediatek chipset with older 32bit arm cores and a single Mali GPU processor which means performance is extremely basic. However the old operating system prevents many more modern apps from running, you effectively have to go onto websites that have archives of old APKs to find versions that run with this tablet those older APKs are less demanding anyway as could be a few years out of date.

Now I realise if you see a Android tablet without any reviews at all its likely they were negative reviews and Amazon has removed them. I note there is not a single positive review for this tablet which I'm sure would have been accepted.

BonzoBanana
2 weeks ago
What do you think of this?+20 points
Advertisement
suevernon1968

Its a confusing case as the seller seems to have good reviews on their general account but now I wonder if that is because the seller manages somehow to get any negative reviews removed?

Like
Reply
suevernon1968

suevernon1968 i was looking at the wrong set of reviews- i clicked on the actual seller to look at his reviews personally- which really aren’t as good. And the actual item you purchased is still for sale and under the item it says ‘be the first to leave a review’ so he does manage to have reviews removed somehow.

Like
Reply1
PaxAmerica

I think this is the one weak aera on Amazon as they are third party sellers too and it makes sense since it is a huge chunk of their market. But it means these things can happen. Most sellers though are decent and sort any issue out as it impacts their future on Amazon too. And with Amazon's dedicated customer care you know it will always be resolved. Just a pain when something like this happens. Luckily I have been okay so far but I see it as possible.

Like
Reply
chele44

I love Amazon and they’re very good bout resolving issues pretty quickly but like you state if you leave a negative review bout a product the seller can get it removed. This shouldn’t be allowed cos then we don’t get real reviews that we can truly believe. I also wonder if those sellers that remove negative reviews can put up their own false positive reviews

Like
Reply1
telmel

I am sure they let you keep the product and refund in the hope you will not write a negative review B

It could cause vast damage to anyones reputation if someone posted about fake items

The problem isn't just Amazon though, it happens with other retailers, including designer companies where fakes slip through the net

Like
Reply1
BonzoBanana

telmel The seller didn't help with a refund at all, they made it as awkward as possible, Amazon themselves refunded me as I used their A to Z guarantee claim system. Mis-selling products is a horrible thing, I would always be honest in what I'm selling and mis-selling products I feel is a criminal act, fraud basically.

Like
Reply1
jms19

It is disappointing that amazon are allowing this to happen even after you’ve pointed it out to them. Other people may not be as tech savvy as yourself to clock they are being scammed.

We all know that not all reviews are legit as well

Like
Reply
BonzoBanana

jms19 Amazon do seem to be clamping down a bit on fake reviews but I would say its more important to clamp down on fake products which they don't appear to be doing.

Like
Reply
PhilipMarc

These days if I do buy from the Amazon website, it's directly from Amazon or a respectable outlet rather than an independent or unknown seller. It's just that bad.

Around 12 years ago I used to sell on Amazon, but it's probably gotten worse since Amazon hides independent sellers in favor of Amazon itself.

Like
Reply
martinlufc5637

I purchased a pack of 3 Calvin Klein boxers, they were fake and really bad fakes too

Like
Reply
MelissaLee1

Difficult to monitor the all I suppose but they should immediately expel offending sales persons when exposed and immediately refund all monies quickly and without qualm. Which reminds me of the old adage: The customer is always right.

Like
Reply
BonzoBanana

MelissaLee1 I do believe in being fair to both sides. Customers can be terrible too. I wouldn't want to be unfairly generous to customers at seller's expense. I just feel where sellers are criminally mis-describing products Amazon should come down on them like a ton of bricks and prevent them selling on Amazon but Amazon seem to just want the money and happy to rip off consumers who don't realise they are being ripped off.

Like
Reply1
Jerseydrew

It's not a shock. It's got to be expected. It's the Internet.

Like
Reply
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Tom Church
Co-Founder &
Chief Bargain Hunter
Tom Church, Co-Founder
Want deals & discounts automatically?
+100 bonus points!
Latest Deals Browser Extension
Latest Deals Mobile App
  • Download our app
  • 1,000+ new deals every day
  • Earn free Amazon vouchers
  • Daily deal alerts - never miss the best offers!
  • Download the Latest Deals iOS AppDownload the Latest Deals Android App
Latest Deals
Disclaimer

The content on Latest Deals is a combination of information submitted by members of the public and the Latest Deals team. Whilst we make every effort to try and ensure genuine, accurate content we cannot guarantee it. Please always carry out your own due diligence and double check the details of an offer on the retailer's own website.

How this site works
  • To cover the site's running costs, Latest Deals uses affiliate links.
  • If you click on a link to an external website and make a purchase, Latest Deals may earn a commission.
  • We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Our #1 concern is helping you save money.
  • If you have any questions about how the site works, drop us a message. We're always happy to help.
Copyright © 2024 Latest Deals Limited
Registered in England and Wales. Company number 10286141. WeWork 6th Floor, International House, 1 St Katherine's Way, E1W 1UN
We value your privacy

We use cookies to help give you the best experience on our website with improved customisation, analytics & advertising (inc. personalisation). You can read our full cookie policy. Please either , or .