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Can I Get An Amazon Refund Without Returning The Item?

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Is there any way to get a refund in Amazon without returning the product? I have to send it to China and the delivery cost will be more than the product but I am not happy with it so want the refund without sending it.

GSM
a year ago
What do you think of this?
Ann1984
Ann1984a year ago

That's not going to happen sadly with out posting unless item not as described or is faulty. Maybe chat with amazon and mention item to post back cost more then the actual item. Could you not sell it instead

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gerrykelly25
gerrykelly25a year ago

I have had several lower priced items from Amazon this year that they have refunded me for without having to return the item. I think it depends how much it initially cost.

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blacklabrador
blacklabradora year ago

I find it also depends on whether it is Amazon itself selling the item as opposed to 3rd party sellers.

I guess Amazon does the maths and works out the cost of returning it is not worth it to them.

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Golfforall
Golfforalla year ago

I'm afraid I whinge on here all the time about Amazon "market place deals " Other Deals sites insist on a good feedback record before allowing such deals , sadly Latest Deals do not !

I know I bang on about such deals to no effect but intelligent members know that there are many members who post this sort of deal as their "3 a day" for the points '

Until Latest Deals takes action against these " 3 a day " posters of rubbish deals then this will continue .

As always the advice is to do your own research , check the sellers feedback and check the posters username - many of whom post non deal after non deal !

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craftyclaws04
craftyclaws04a year ago

I've tried to post a deal on here, even though through my experience, they've been a good seller, but my post got rejected!

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HayleyMcGill
HayleyMcGilla year ago

I would try live chat with them if they have that option or if it you have paid with a credit car get in contact with them if it’s faulty x

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BORDERJOE
BORDERJOEa year ago

I would definitely LiveChat with Amazon-they've been excellent for me -never disappointed. Only issue I can see is it it's just cos you don't like/have changed your mind-which is fair enough. If poor quality/wrongly described etc etc then worth a try. I only order cheap-really cheap stuff from China and that goes against the grain, as I have a problem with the country's attitude-(not the Chinese people-just the politics) but at least I know it's not too expensive a mistake....

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Mango4
Mango4a year ago

If the product is faulty/ not as described or doesn't work in the manner it should contact the buyer and ask for a pre paid returns label . Amazon also has a A-Z guarantee which applies to purchases from third parties which may help you.

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Imnotcheap
Imnotcheapa year ago

Complain to seller nicely saying unfortunately you would have to leave a negative review sometimes works good luck

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davidstockport
davidstockport4 months ago

NOT ADVISABLE Amazon’s policies do not allow buyers to use the threat of adverse feedback to coerce sellers into making concessions. From: https://sellercentral-europe.amazon.com/forums/t/does-amazon-allow-buyer-feedback-extortion/104611/8

It might however be permissable if the threatened negative feedback was justified.

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lornaae
lornaaea year ago

If you can't get a refund it might be a good option to try reselling it instead

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Mick82
Mick82a year ago

I've rang costumer service a few times they never let me down yet

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dsantini
dsantini4 months ago

I ordered a product from amazon which was delivered fine but it is not doing what I thouhgt it was going to do (not a wifi/smart power strip, just a normal one - while I wanted a smart one). What is best answer to give for reason for returning the product. Trying to avoid shipping back charges? Or can I drop it at amazon locker myself for free return? TIA!

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GSM
GSM
Original Poster
4 months ago

dsantini Amazon are pretty good with returns so I wouldn't worry too much about the reason. They will tell you where to post it

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BORDERJOE
BORDERJOE4 months ago

I'd guess the performance inadequate or not compatible but unsure...depends on the seller you bought from .... I think Amazon Live Chat is brill and I have never been disappointed ... I realise that's not going to help you here tho. I always try to use Prime and think it's well worth it ...for me anyhow.

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eyeballkerry
eyeballkerry4 months ago

Is there a problem, fault or error in the description as to why you want to return. If any of these the companies usually refund without needing the product back. If it is just because you personally don’t like it or changed your mind then you will need to pay for it to be returned. Best advice always check free refunds when you purchase anything.

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BonzoBanana
BonzoBanana4 months ago

I've dealt with a lot of Chinese sellers some have been terrible and some fantastic but on one occasion for a marketplace transaction I complained to Amazon about the seller and after a while I was refunded. Generally though very pleased with what I receive from China.

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LeanneWard
LeanneWard4 months ago

What’s wrong with the item you’ve received?

Amazon normally send a pre paid envelop. so you can send your return.

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RegularComper90
RegularComper904 months ago

Is the item faulty? If that is the case, then it should be the seller who are to pay the return postage.

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TractorGirl327
TractorGirl3274 months ago

Try selecting another "reason" for the refund. I've found, even for UK returns, if you select "Changed my mind" then you have to pay return costs, but if you select "Arrived too late" or one of the options that implies it was their fault, then you can return it for free.

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dsantini
dsantini4 months ago

I chose not fit for purpose and it seem to have worked. Tnx to all for their advice.

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Yahya
Yahya4 months ago

Amazon has refunded me countless times without sending the actual product back, but when it is a third party seller on Amazon it get a little trickier. Speak to webchat if its faulty or "not as described" cos the item is poor quality then ask Amazon to pay the return shipping costs and they quite often will do.

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nezhagirach
nezhagirach4 months ago

No never happened to me

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Pppathome
Pppathome4 months ago

Yes

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