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Has anyone who booked with them and is waiting for a refund due to COVID had it yet. Asking on behalf of a friend who be in booked flights with Turkish Airlines via Budgetair and has been waiting for a refund over 4 weeks when the airline has confirmed they have issued a refund to Budgetair.

I did suggest to always book directly with the airline 😳

rararachel
1 month ago
What do you think of this?
Dennab
Dennab1 month ago

Did they pay with credit card over £100? If yes, they have Section 75 cover. Are Budgetair bookings ATOL protected? That's another safetynet if they are.

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rararachel
rararachel
Original Poster
1 month ago

It was flights only and a debit card 😳

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Dennab
Dennab1 month ago

rararachel Oh right. I'll ask my mate what happened with him as he had a similar issue except it was a direct booking with FlyBe.

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Dennab
Dennab1 month ago

rararachel Tell them to check Money Saving Expert as well because this has probably been discussed or covered on there.

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rararachel
rararachel
Original Poster
1 month ago

Dennab no specific advice on Budgetair. I booked mine with Etihad directly and have had money refunded but as Budgetair is a third party the rules seem to be different. Looking at their social media postings, or lack of and other complaints I wouldn't be surprised if they go into administration.

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Dennab
Dennab1 month ago

rararachel Sorry to say but my friend's had no luck with paying via debit card for FlyBe. There are some weird laws governing consumer finance in this country.

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