1. Chat

Customer Service

Other

I ordered something online and I paid money for the delivery which they said is in 2-3 days. I got the package today .Unbelievable!!!!The worst thing is that they don't reply if you contact them ..

Starviewer
over a year ago
What do you think of this?+20 points
Advertisement
Auntielettie

How long between order and delivery?

Like
Reply
Starviewer

Auntielettie.... 10 days

Like
Reply
Lynibis

Well if it was from another part of the country it may have been due to heavy snow. Not good for delivery drivers and bound to slow things down creating a backlog.

Like
Reply
Yahya

Complain to whoever you purchased it off as ask for some comp/credit towards next order

Like
Reply
Starviewer

Yahya....I contact them several times and no reply .very rude of them

Like
Reply
SalmaS

I'm having a really bad experience with costumer service also. I ordered a ring from AG vintage the offer was shared on this website. And have still not revived it

I contacted them through email got no reply and a few days later I messaged them through Facebook. They said to me that my order information wasn't synced and that they'll sort it out. 3 days later and nothing has happened. Waiting for few more days then I can claim a refund. Horrible service from them.

Like
Reply
Starviewer

SalmaSalim.. the crazy thing is they don't reply when I contact them but they keep sending me emails to buy it again ...seriously?!!!!!

Like
Reply
Yahya

I had a similar problem with another company. I emailed them telling them if a refund is not processed you will raise a 'chargeback claim via your bank' this resulted in company agreeing to issue a refund. Both Visa & Mastercard have a chargeback system for things like this.

Like
Reply2
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Tom Church
Co-Founder &
Chief Bargain Hunter
Tom Church, Co-Founder
Want deals & discounts automatically?
+100 bonus points!
Latest Deals Browser Extension
Latest Deals Mobile App
  • Download our app
  • 1,000+ new deals every day
  • Earn free Amazon vouchers
  • Daily deal alerts - never miss the best offers!
  • Download the Latest Deals iOS AppDownload the Latest Deals Android App
Latest Deals
Disclaimer

The content on Latest Deals is a combination of information submitted by members of the public and the Latest Deals team. Whilst we make every effort to try and ensure genuine, accurate content we cannot guarantee it. Please always carry out your own due diligence and double check the details of an offer on the retailer's own website.

How this site works
  • To cover the site's running costs, Latest Deals uses affiliate links.
  • If you click on a link to an external website and make a purchase, Latest Deals may earn a commission.
  • We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Our #1 concern is helping you save money.
  • If you have any questions about how the site works, drop us a message. We're always happy to help.
Copyright © 2024 Latest Deals Limited
Registered in England and Wales. Company number 10286141. 124 City Road, London, England, EC1V 2NX
We value your privacy

We use cookies to help give you the best experience on our website with improved customisation, analytics & advertising (inc. personalisation). You can read our full cookie policy. Please either , or .