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Gaming Chair Still Not Received

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I purchased a gaming chair from quan xin Shen it still hasn’t come and I bought it through eBay but as a guest as anyone else received there I told my son I bought him one and now he’s asking daily where it is it said delivery was due 28/7/19

KezHow
12 months ago
What do you think of this?
Wifimoneyuk
Wifimoneyuk12 months ago

Have you tried contacting the seller ? Did you receive a tracking number when the parcel was dispatched?

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KazLou
KazLou12 months ago

i would defo chase them up if you have contacted the seller and had no joy id try contacting ebay themselfs they helped me once with a parcel i had not received i was offered my money back a few weeks after i did receive my parcel and i contacted them back and was told to keep it for the trouble it had caused i would defo chase them about it

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Wifimoneyuk
Wifimoneyuk12 months ago

when buying through eBay you are protected by there money back guarantee you are also protected by PayPal. You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. Once you've told them there's a problem, the seller has 8 calendar days to provide a delivery update, offer a replacement, or give you a refund failing to do so you can then get ebay to step in

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