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Issues with Searching Chat Topics

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One for Kelsey 🙏

For the past week or so (perhaps even the last month) I’ve not been able to use the search bar to search through chat topics

For whatever reason, it keeps searching for deals instead of chat topics

Also, I have found the format of the page goes a bit funny after jumping back and forth from the deals and chat pages - the + button merges with my profile icon

I‘m using Safari - perhaps it’s an Apple thing?

hspexy
23 days ago
What do you think of this?
Kelsey
Kelsey
Founder
23 days ago

Morning hspexy 🙂

Sorry to hear you're having trouble with Safari. I've given what you've described a go this morning and haven't been able to recreate any of the issues you're describing. In there any chance you could share some screenshots of the issues to hopefully shed a little more light on what's going on?

Thanks!

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hspexy
hspexy
Original Poster
23 days ago

Hi Kelsey yes I will do that when it happens again. Thanks for looking into it - I was hoping it was one of the things that will stop happening after the next update, but it’s starting to drive me mad so o thought I’d better report it. Thanks again

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hspexy
hspexy
Original Poster
23 days ago

Hi Kelsey this is the screenshot of when the search bar merges, so it makes it unusable for me - I just have to refresh the page for it to go back to normal again

It’s Image not a big issue, as I can just refresh, but I’m wondering if it’s a bug in the system?

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hspexy
hspexy
Original Poster
23 days ago

I have just tried to do a search on all chat topics that have RIP on it - but instead of giving me all the search topics, it’s giving me deals, so its hard to see if there have been similar chat topics in the past

Image Image

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hspexy
hspexy
Original Poster
19 days ago

Hi Kelsey - just letting you know the merge is still happening, and the search function still goes awry

Image

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Kelsey
Kelsey
Founder
19 days ago

hspexy Morning! I've just tried this on an iPad and I'm really struggling to recreate the issue 😞 Is there a series of steps you can perform (starting from when you first load the website) that makes it always happen? Either the search issue or the merge bit happening? Hopefully once I can recreate it I can work out what's happening and get it fixed! 🤞

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hspexy
hspexy
Original Poster
18 days ago

Kelsey no problems. How about the other issue? The one where you try to search through chat topics but it brings up deals instead? So when you use the search bar to ‘search chat’, you enter RIP and select ’see all results’ and all it does is bring up deals and not all the chat topics?

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hspexy
hspexy
Original Poster
18 days ago

Kelsey I get this message a lot as well - usually as my LD page is left open Image

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Kelsey
Kelsey
Founder
14 days ago

hspexy Sorry I'm afraid I can't get either problem to happen! If you load https://www.latestdeals.co.uk/chat in a new tab, type in a search and tap "see all results" does that still show deal results instead?

If not, is there a particular set of steps you can perform to make it always happen? Could you also possibly let me know what version of Safari you're running on iOS? (whatsmybrowser.org may help!). Thanks!

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hspexy
hspexy
Original Poster
14 days ago

Kelsey thanks - I can see it works fine there. So it is only when I try to do a search when I’m already trying to create a topic?

https://www.latestdeals.co.uk/chat/create

I put RIP and on ‘all results‘ it‘s loading deals with ripped jeans, etc

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Kelsey
Kelsey
Founder
14 days ago

hspexy Ah ha! That's the key to the problem (this problem at least) I wasn't trying it on the chat creation page. I've now found the bug and squished it so it should work properly. Thanks!

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hspexy
hspexy
Original Poster
14 days ago

Kelsey cheers! I will let you know if I come across the other problem when it happens again - since my last post about it, it hasn’t, so I’m very confused...thanks again

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greatdeals121
greatdeals12123 days ago

Maybe you are on home page and you need to be on a chat topic to search topics worth checking.

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hspexy
hspexy
Original Poster
23 days ago

Thanks for the suggestion. No, I’m not on the home page. I’m on chat. I’ve been on LD for a number of years, and this is a more recent issue. I’m hoping it’s just a minor bug or glitch. Probably started happening after the app got launched

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Ann1984
Ann198423 days ago

I had the same trouble yesterday too having a day off chat today except reading through but thought I should mention I had same problem

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hspexy
hspexy
Original Poster
23 days ago

Thanks. I’m glad it’s not only me - thought I was going mad, and just tried to ignore it, but it has been bugging me

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Ann1984
Ann198423 days ago

hspexy it's still happening today takes me to a deal instead

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angemski
angemski23 days ago

I also had the same problem yesterday and I was definitely on the chat section. It showed everything with a particular word in the deals as well - I gave up in the end.

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hspexy
hspexy
Original Poster
23 days ago

Thanks for letting me know I’m not alone 🙏 Hope it will get sorted soon

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