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Very 'Lazy Spa' Orders?

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Hi, I recently placed an order for the Lazy spa on their website and received confirmation email regarding the order,. However If I go to view the order on 'my orders' it says item no longer available. Does this mean my order has been cancelled?

Barney1
1 month ago
What do you think of this?
Dennab
Dennab1 month ago

Have you tried asking them?

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TheChimp
TheChimp1 month ago

Dennab Now that would just be too sensible.

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Kelsey
Kelsey
Founder
1 month ago

Hey Barney1 🙂

There are some comments on the stock checker page that suggest Very may be having some difficulties with their stock system at the moment. I don't know if that means if your order has been cancelled or not but does indicate somethings up.

It was utterly bonkers how often the lazy spas went in and out of stock yesterday!

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Tom
Tom
Founder
1 month ago
  • You can call Very on 0800 092 3355
  • Customer support is available 9am – 5pm Monday to Friday and 9am – 4pm Saturday.
  • If you want to chat online with an online Adviser, when you see the chat icon at the top of the screen in the Help & My Account area, simply click it and start to chat.
  • Read the full contact page here.

Hope this helps. As this is a personal support query I will close this Chat thread now.

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