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I keep having problems downloading apps.

It says it can't download certain games it's not space because it will let me download others any ideas how to fix this

Imnotcheap
3 weeks ago
What do you think of this?
TheChimp
TheChimp3 weeks ago

Hmmmmmm 🤔

You haven't got Parental Controls on restricting certain downloads, have you?

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Imnotcheap
Imnotcheap
Original Poster
3 weeks ago

TheChimp I never put them on and it's only games a child could plat anyway

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Leannexxx
Leannexxx3 weeks ago

Normally does that when you don't have enough room on your phone

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Imnotcheap
Imnotcheap
Original Poster
3 weeks ago

Leannexxx it does it when I have space

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Leannexxx
Leannexxx3 weeks ago

Imnotcheap sorry you might have to resent your phone then that's what I had to do

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G0501
G05013 weeks ago

Does it give you message why it doesn't work by any chance? What does it sys on the screen?

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Imnotcheap
Imnotcheap
Original Poster
3 weeks ago

G0501 no it starts download then says can't download

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Mick82
Mick823 weeks ago

Tried the old recipe to fix everything turn it off and back on again

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davidstockport
davidstockport3 weeks ago

This might help - it seems to cover most problems that involve downloading apps from Play Store:

https://support.google.com/googleplay/answer/7513003?hl=en-GB

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Imnotcheap
Imnotcheap
Original Poster
3 weeks ago

davidstockport thanks will check that out now

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Imnotcheap
Imnotcheap
Original Poster
3 weeks ago

Imnotcheap works now thank you👍

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davidstockport
davidstockport3 weeks ago

Imnotcheap Thanks for letting me know - it's always nice to know that a site linked to was able to sort out a problem. (there's rarely just one possibility).😀

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PhilipMarc
PhilipMarc3 weeks ago

You have space, but it won't allow to download? There's something wrong with the phone.

You could try to clean the cache of it and it may then work.

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pato
pato3 weeks ago

It might have something to do with the change in security protocol, if your phone isn't up to date the root certificate will have expired and you'll have issues with your internet as https sites will no be secure.

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cocolgooh
cocolgooh3 weeks ago

Have you tried clearing everything in “Google Play Services”? I had that issue before, it thought it had installed it already so wouldn’t install, but it hadn’t installed it and clearing everything there fixed it for me.

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