Returning Faulty Item - Essential Trip?
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So, before COVID I purchased a Rolson garden spade from B&M. About 10 days ago the handle came clean off despite non heavy use. There is a warranty with the spade and I have the receipt. I don't see it as an essential trip going to return something to B&M as well putting staff at risk handling items, receipt and cash and I'm wondering what the best way off going about it is? Emailing Rolson directly or just holding off until some of the restrictions are over?
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