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Student Loan Over-Payments of £28m Going Unclaimed

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I had overpaid by about 9 months before the SLC admitted I was due a refund, and it was a hassle to sort out

12 months ago
What do you think of this?
ClaireF197812 months ago

They're awful. I was applying for a mortgage and knew I was due to finish paying a few months later so I decided to pay it off early to increase my affordability for the mortgage. I rang them up and did exactly what they told me to do and still ended up overpaying and having to claim it back. It took about 6 phonecalls in total and so much waiting on hold. Im just glad I never have to deal with them again.

AgnesFaludi12 months ago

How can they over claim....it should be considered like a crime

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