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I just ordered from Studio and as normal had my delivery address as my work address, this time however it defaulted to my home address somehow and I didn't realise until I received my order email. Called them straight away saying what had happened and in a very simpering patronising voice they said 'once the order has gone through, nothing can be changed' despite it being their end and only 2 minutes between ordering and me calling. Studio use Hermes to deliver and in my area that means never receiving items as they are so rubbish. Any ideas on what I can do?
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