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Told It's a Duplicate but It's Not.

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Anyone else been told their competition is a duplicate and lost points when it isn't?

I've posted from two sites for months, they might be same item but a different owner group, now it's a duplicate.

lilyflower
24 days ago
What do you think of this?
kane122
kane12224 days ago

same

Thank you for your deal - Tvird Hands Free Necklace Fan, Neck Fan Cooling, Portable Personal Fan. Unfortunately, it looks like you were pipped to the post this time as someone had already shared it. To avoid duplicates, we work on a first-come, first-serve basis. Alternatively, it may be because it was not unique. If you find something that has multiple colours, flavours or varieties - but all under the same offer - please only post it once. You can combine all the various options under the same post. If you have any questions, please contact us. We're looking forward to your next post. clicked on the link and it was mine

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kane122
kane12224 days ago

and with this one

Thank you for your deal - Hand Held Fan, Hand-Free Personal Fan, Mini Neck-Hanging Double Fan. Unfortunately, it looks like you were pipped to the post this time as someone had already shared it. To avoid duplicates, we work on a first-come, first-serve basis. Alternatively, it may be because it was not unique. If you find something that has multiple colours, flavours or varieties - but all under the same offer - please only post it once. You can combine all the various options under the same post. If you have any questions, please contact us. We're looking forward to your next post!

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lilyflower
lilyflower
Original Poster
24 days ago

kane122 mine was a competition. I post two a day from different owner groups but sometimes the prize is the same (look at Music comps) today the second posting is classed as a duplicate.

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hspexy
hspexy23 days ago

I think there’s a bug in the system. I responded to someone who commented on a chat thread I posted ages ago, and then I got one of those duplicate notifications with points removed - but then points reinstated. The topic was probably made months ago, if not a year or so (can’t be sure as it seems to be in the moderation pile)

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Kelsey
Kelsey
Founder
23 days ago

Hey lilyflower 🙂

Please do drop us a query via the contact form if you have any questions about a moderation decision and then we can look into it specifically and hopefully resolve things for you 👍

After feedback from compers we did a couple of months back clarify a guideline (https://www.latestdeals.co.uk/guidelines) - "If multiple websites/companies are running the same competition please only share it once unless the terms and conditions explicitly state that you can enter multiple times from each website/company." that sounds like it may be relevant here?

The idea behind it is that most competitions only allow you to enter once and potentially even disqualify you for multiple entries. Because of that we wanted to try and ensure the competition only appeared once on LD so that people could properly track the competitions they'd entered.

Hope that all makes sense but please do reach out if you have any further questions.

I'll lock this topic now as a personal support query.

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