Trouble with Affordable Phone plus EE
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I had a contract with EE via affordable mobiles which I cancelled and got confirmation over phone then they sent out a phone on my name which was delivered to someone lift and both affordable and dpd apologised for bit delivering the phone to me.
Anyway I asked EE for help they said they have nothing to do with it and I need to talk to affordable directly.
Affordable promised me to cancel my contract and refund all money back to me many time.
Anyway, after months finally I got another email from affordable that they cancelled it and my account is closed now. Today I got letter from EE to inform me my account is arres :/
That account doesn't exist anymore and not even appearing on my EE.
All that's happening when I am trying my best to not have any questionsmarks on credit history as I am planning to buy my flat.
Please suggest what to do? I am sick and tired to call EE and Affordable and hear their fake promises. I have to protect my credit history.
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