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All our boohoo Deals and Offers for November 2017

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Boohoo Black Friday Deals 2017
Fashion
Boohoo Black Friday Deals 2017 Yes Boohoo will be doing a Black Friday sale this year. But watch out. The retailer upset many customers last time when it failed to be clear what...

What is boohoo?


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Boohoo.com is a UK-based online fashion retailer which caters to 16-24 year old demographic. The company was founded in 2006 by joint chief executives Mahmud Kamani and Carol Kane. BoohooMAN.com, PrettyLittleThing.com and NastyGal.com are also run by Boohoo.

The company is one of the fastest growing international retailers today and it has quickly developed into a global leader when it comes to fashion of its generation. Their products combine both cutting-edge design and affordability and for the past eight years, Boohoo has been pushing the boundaries to provide their customers with all the latest trends at a budget-friendly price tag.

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Boohoo has also set up a charity programme to raise funds and awareness for causes closest to their hearts. In 2016, they raised over £22,000 through sample sales, coffee mornings and their Style for Stroke collaboration. This year, they are looking to work with three other charities such as Teenage Cancer Trust, Ditch the Label and World Vision as well as with other local initiatives.

Carol Kane, one of its chief executive, works as a fashion designer from London to Hong Kong and when she’s not working at Boohoo’s Manchester HQ, she can be seen being hands on behind the scenes of the TV ads and photo shoots to ensure the company’s brand “come to life”. Kane also travels the world a lot to make sure that the Boohoo brand is consistently positioning globally.

What does boohoo sell?


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Womens

Browse through their affordable women’s clothes which include dresses, tops, bodysuits, sportswear, skirts, trousers, denims, jeans kimonos, knitwear and a whole lot more. Shop for shoes like high heels, boots, sandals, flats and trainers. Their accessories include bags, sunglasses and beauty products. Their brand have also bases covered from basics to night and boutique to fit. You can even Shop the Look, the latest Trends and Campaigns as well.

Mens

Boohoo’s Men’s clothing include t-shirts, vests, cardigans, coats, jackets, jeans, suits, trousers, shirts, joggers, shorts and so much more. You can also shop for men’s shoes and accessories. The Boohoo brans cover bohooMAN Basics, Night and Blue.

Kids

Shop for your little Boys and Girls’ dresses, tops, denim, nightwear, coats, jackets, leggings, shoes, sets, trousers and accessories.

Inspire Me

Shop for the latest fashion styles, trends and looks. Get your latest high street & catwalk updates, including celebrity gossip.

Sale

Get huge discounts on Women’s, Men’s and Kids’ Clothing, Shoes and Accessories.

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How do I contact boohoo?

You can contact Boohoo’s Customer Service by filling up their Contact Form or by twitting them @boohoo_cshelp. They will be able to help you with your concerns 24 hours a day seven days a week. For faster solution, you can also view their FAQ section.

Helpline Number: 0870 025 0402

B2B Sales Support: 0161 236 5640

What are the delivery options for boohoo?

Boohoo’s shipping service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland.

They also ship to more than 200 countries around the world and currently offer an International Shipping Service which includes USA, Canada, New Zealand, Australia, United Arab Emirates and the following countries within Europe. For the full list of countries click here.

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PO Boxes

United Arab Emirates delivery service will only be able to deliver to PO Box addresses. The express delivery services for Australia, New Zealand and USA cannot make deliveries to PO Box addresses.

BFPO Addresses

For delivery to BFPO addresses, please ensure that the delivery country selected is United Kingdom and do not write any other address details after the BFPO number on the address, as this can lead to mail being diverted to the wrong BFPO location. Please select the Next Day delivery option only.

You should address your parcel as follows:

Service No Rank Name

Unit/Regt

Operation Name (If applicable)

BFPO No

United Kingdom

Boohoo Premier

This premier service offers unlimited next day delivery or collection from an Inpost locker for a whole year for a one off payment of £9.99.

Delivery Cost

  • UK Saver - £3.99 per order
  • UK Next Day Delivery - £4.99 per order, 3 - 5 working days.
  • UK Premier Delivery - £9.99 per order, order before 10pm Monday to Friday & Sundays or 9.30pm on Saturdays, postcode restrictions apply.
  • UK Next Day Evening Delivery - £7.99 per order, order by midnight for delivery between 6pm and 10pm the following evening, postcode restrictions apply.
  • InPost 24/7 Next Day Locker Collection - £3.99 per order, unlimited next day delivery or collection from an Inpost locker for a year, to learn more click here.
  • DPD Precise Delivery - £5.99 per order, Order before midnight, select your preferred delivery day and DPD will text you to organise a 1hr delivery slot between 11am–5pm on your chosen day, postcode restrictions apply.
  • Weekend Delivery - £4.99 per order, order before 8pm Friday to receive on Saturday, order before 7pm on Saturday to receive on Sunday, postcode restrictions apply.
  • Northern Ireland Next Day Delivery - £4.99 per order, Next working day if orders by 1pm Monday to Friday.

You can Track Your Order online on their website as well.

How do I return an item to boohoo?

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Returns Policy

Customers in the EEA or European Economic Area have 14 calendar days from the day orders are received to cancel their order.

Methods of Cancelling:

Email: customerservices@boohoo.com

Via Post:

Boohoo

PO Box 553, Burnley, BB11 9GD

Jewellery is non-refundable. Lingerie and nightwear should be tried with your own underwear and seal should not be removed to get a refund.

All returns are quality checked and should be returned in new and unused condition with its labels still attached. Refunds will not be given to you if you do not comply with Boohoo’s return policy.

Faulty Goods

You have 30 days after finding the fault to return the item(s). Make sure to get in touch with Boohoo first before returning by filling out the form on their Customer Service Hub. Avoid using the item once found faulty or you will not get a refund.

UK Customers

Steps on how to return an item:

  • Repack items in their original packaging or in a secure, waterproof package with labels and tags still attached.
  • Cover your original address label with the sticky boohoo returns label found on the bottom right hand corner of your delivery note.
  • Return your package via the Post Office, remembering to get proof of postage. Please don’t post your package through the post box without getting proof of postage. Keep it safe in case you need to use this as evidence of your return.

You can also use their online form to return your items and follow these steps:

  • Select your item(s) you wish to return from your order history.
  • Print your returns label.
  • Using the original boohoo packaging, fix your downloaded returns label securely onto the outside of your parcel.

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International Returns

Here are the steps on how to return your parcel to Boohoo:

  • Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.
  • Cover your address label with the Boohoo returns label found on the bottom right of your delivery note, or download a new one from Boohoo’s website.
  • Return the package by using your local Post Office counters and obtain proof of postage from the Post Office. Do not post the package through the post box without obtaining a certificate of posting.
  • Keep your certificate of postage safe as you will need this as your proof of return. There is a returns label included in your parcel. If you have misplaced this label, you can download a new one from Boohoo’s website. Remember to add your order number if you download a new returns label. This can be found in Order History in “My Account”.

Boohoo Ebay Outlet Returns

  • UK returns are free as long as you follow these 3-steps process:
  • Re-pack your item(s) in the original packaging, or in a secure, waterproof package with labels and tags still attached.
  • Cover your original address label with the sticky boohoo returns label found on the bottom right hand corner of your delivery note.
  • Return your package via the Post Office, remembering to get proof of postage. Don’t post your package through the post box without getting proof of postage. Keep it safe in case you need to use this as evidence of your return.

Free Collect+ returns for UK mainland and Northern Island customers, here’s how:

  • Download and print your returns label from Boohoo’s website and find your nearest store.
  • Re-pack your item(s) in the original packaging with labels and tags still attached.
  • Securely attach the printed Collect+ label to your parcel, making sure to cover the original delivery label.
  • Head to your local Collect+ store with your parcel. You’ll receive proof of postage here – remember to keep this safe in case you need to use it as evidence of your return.

You can also track your returns here.

Refunds and Exchange

Refunds process may take up to 7 working days excluding weekends and Bank Holidays from the date if your return for your parcel to be delivered back to our warehouse and processed. Upon receiving, your returns will be checked and once complete, you will get a refund on your credit or debit card. Funds should appear on your bank statement within 3 to 5 working days. You will also be notified through email as soon as your parcel arrives back on their warehouse and when your refund is processed.

Boohoo does not currently offer product exchange

Other information

UNiDAYS

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Students can benefit from 10% Student Discount - and it couldn't be easier. For instant access to this discount simply register and verify your student status with UNiDAYS.

Gift Vouchers

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Simply choose the amount, write your message and Boohoo will email the gift voucher straight to that lucky someone’s inbox.

You can checkout normally as vouchers will be added to your bag. You can only buy gift vouchers on their own, in a separate order to other products.

Terms and Conditions:

  • Only available to UK customers paying in GBP (£)
  • Not redeemable for cash
  • Non-transferable
  • Valid for one year from the issue date
  • Only redeemable at boohoo.com

Submit Your Music

If you're in a band, a singer songwriter, a DJ or music producer, Boohoo is looking for the newest musical talent to feature in our stylish catwalk videos and more! You can submit your link and a brief message on their online form.

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