What is Brooklyn Trading?
Brooklyn Trading is a UK-based hardware retailer supplying quality DIY & Home Improvement materials at incredibly low prices. The company boasts that you won't find their products cheaper anywhere else. Their ethos at Brooklyn is simple – Quality for less. They offer a wide range of great quality products at really low prices and you can be sure that whatever you purchase will be significantly cheaper than any other high street or online store. Their products are mostly end of line or discontinued stock, so once they are gone, they’re gone.
Their in-store is located on Bury New Road as well their head office, while their 250,000 square foot distribution centre is located in Old Trafford. This is where you can find all of the stock they are offering on their website. The company prides themselves on on delivering outstanding customer service right across the board. Every employee puts the customer at the heart of everything they do. From the people serving you in-store to person picking your online order, we promise that your satisfaction is our number one priority.
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Brooklyn Trading specialise in branded clearance DIY, Gardening, Stationery and Household items from their base in Walkden, Manchester. Brooklyn Trading manage their sales via eBay, Amazon and their own site as well as through Premium Marketplaces and Premium Stores technology.
“Ordered wallpaper from them quick and cheap postage cant wait to use them again fab.” – Karen Mounter
“I would definitely purchase from Brooklyn Trading again. The 18" chrome angled grab rails were received in a timely fashion and were exactly as described online. Not only that, they cost considerably less than other suppliers offering the same product. Excellent customer experience.” – Ann Lapin
What does Brooklyn Trading sell?
The retailer stock a massive range of discounted DIY items such as:
- Pet Supplies
- Laminate Flooring
- Electrical Appliances
- Gardening Items
All of these products comes at a fraction of the recommended retail price. Most of their products tend to sell out rather quickly both online and in-store so their stock is constantly changing. If you see something you like, buy it whilst you can because it might not be there tomorrow and when it’s gone, it’s gone!
Tom’s Tip; Unsure of what wallpaper or laminate flooring will perfectly suit your home’s décor? You can easily order a sample of your future purchase by emailing Brooklyn Trading your name, address, telephone number and details of the product to email@example.com. You may even order up to 5 FREE samples and get it within 48 hours.
How do I contact Brooklyn Trading?
You can find answers to common questions and enquiries through their FAQs section.
- You can email them at firstname.lastname@example.org.
- You can call them on 0161 702 6423, Monday to Friday between 9am-5pm.
If you prefer in writing, their postal address is:
2 Brindley Road
- You can email them at email@example.com.
- You can call them on 0161 790 0892.
You can visit them on the following address;
288 Bury New Road
What are the delivery options for Brooklyn Trading?
All of their couriers deliver Monday to Friday, between 9am – 8pm (except for bank holidays). Smaller products, which are usually sent by Royal Mail, will be delivered Monday to Saturday. Your parcel will usually be sent out the following day using a 2-5 day delivery service. Depending on the size and weight of the parcel, it will be sent either with one of our selected couriers or with Royal Mail.
UK Premium Next Day Delivery
All orders using their "Premium Delivery" service, which are received before 12pm Midday, will be sent the same day by courier using a next day delivery service. Orders that are on a Next Day Pallet delivery will need to be received by 12pm Midday and is available only to all UK mainland addresses.
Any bulky items are sent by either a pallet courier or 2 man delivery service. All goods sent by pallet courier use a "2-5 day" service and by 2 man delivery will be within 5 - 7 working days.
For more information, read their full Delivery Information page.
How do I return an item to Brooklyn Trading?
If you’re not satisfied with your purchase you have 28 calendar days to return an item from the date of purchase. Make sure to inform them first through email. To be eligible for a return, your item must be unused, in the same condition that you received it and in its original packaging. You also need to provide your receipt or proof of purchase.
Once they receive your item, they will notify you of the status of your refund request after inspecting the item. If your return is approved, they will give you a refund to your credit card or original method of payment. You will receive the credit within 7 days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item if the product is non-faulty or you have changed your mind. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You can return your items to the following address:
- Brooklyn Trading Ltd (RETURNS)
- 2 Brindley Road
- Old Trafford
- M16 9HQ
For more information, read their full Returns Policy page.
Their Factory Outlet is an Alladin's Cave of DIY, Homeware and Garden products. It’s packed full of quality products at unbeatable prices and is now open to the public. You can also sign up for a lifetime membership for just £1 and to join, simply fill out a form in-store and you will be issued with a membership card. Keep in mind that their outlet store does not always carry their stock online. So if you see something online you want to purchase in-store, make sure to give them a call before visiting to ensure that you will not waste your journey there.
- Monday: 8am - 6pm
- Tuesday: 8am - 6pm
- Wednesday: 8am - 6pm
- Thursday: 8am - 8pm (Late Opening)
- Friday: 8am - 6pm
- Saturday: 8am - 6pm
- Sunday: 10am - 4pm