What is ebay?

ebay is an online merchant place that connects consumers with sellers. These sellers can be individuals or official merchants. Many UK high street brands have stores on ebay and sell clearance or discounted items through the website.

Anyone can buy and sell on ebay. Members of Latest Deals often find bargains here, including electronics, accessories, clothes, bicycles, cars, jewellery and more.

The eBay UK website

What does ebay sell?

Almost anything can be found on ebay including toys, clothing, electronics, white goods, vacuum cleaners, coins, stamps and much more. Keep an eye out for the daily deals that ebay features on its home page, and the free delivery options. Have you found a good ebay deal? Please post it here on our community site and help people save money.

How do I contact ebay?

Here is the contact page for ebay UK. The options available to you for contacting them depends upon your query.

You have to follow their system of what your problem is, then it provides you with various contact information and help depending on what it is about.

ebay has an app on iOS and Android

Want to contact ebay money back guarantee? Click here

ebay gives lots of helpful information that may solve many of your questions.

However, members of Latest Deals found this telephone number which may work if you just want to call someone now: 0345 355 3229

Normally, when using their system of selecting what you want to talk to them about, they give you a unique, one-time passcode that you type in or tell the ebay customer service team. This helps them see your account and help you with your query.

You can also chat to an ebay customer service agent via the web. Please note, when you press this link it will immediately open a page where you can write the first message.

Finally, there's the option to ask the ebay community for help.

You won't believe the things you can build from items bought on ebay...

What are the delivery options for ebay?

When you buy something on ebay, delivery options vary. When buying from an auction, you should read the delivery notes in the description. Sometimes the seller wants you to pick it up from their address, other times they are happy to send anywhere in the UK, furthermore it may be available for international delivery. When purchasing via the auction facility, delivery costs are determined by the seller - so they also vary between free and more.

When buying on ebay from an official outlet store, most have fixed delivery costs. Many offer free delivery, or free click and collect from Argos. Make sure you have a look.

You can also use the side bar on ebay when on the website on the desktop to filter buy delivery options - free, home delivery, click and collect from Argos. Use this to find some good ebay bargains, discounts and freebies.

Have you seen our guide to every ebay outlet store? It's an A-Z of all the official brands selling through ebay. You can find some great bargains here, and we've given you all the delivery charges for each brand.

What if ebay were a physical shop?

How do I return an item to ebay?

Most sellers on ebay (but not all) accept returns. ebay says they must give you 14 days to inform them if you want to return an item.

Before purchasing, check the returns tab on the ebay listing. It differs largely between auctions and official brands. Many individual sellers who are getting rid of old stuff from their home may not accept returns or give a refund.

Who pays for the refund also varies largely. Have a read of ebay's returns page for more information and links to how you can do it.

However, ebay offers a money back guarantee. Make sure you purchase via Paypal to get this. How does it work? If you don't get an item or it wasn't as described, you first contact the seller to try and resolve it. If they don't resolve it, you then tell ebay within 8 days and they'll step in to try and help. They promise to get back to you within 48 hours with either your order or a refund.

ebay Essential Links

• ebay on Twitter
• ebay on Facebook
• ebay on Wikipedia
• ebay website