What is Goldsmiths?
Goldsmiths is a UK-based luxury jewellery founded in 1778. With more than 230 years of tradition and experience, they are considered as one of the largest jewelers in the country. The company operates over 120 showrooms across the Great Britain and Northern Ireland as well as a trading website. Their first ever showroom was launched in Newcastle and is still in operation to date on the same site.
There have been many notable achievements for Goldsmiths. They were the jewellers who made the Rugby League Trophy and were the UK's first appointed stockist of Rolex watches. They are are a sponsor of the Leicester Tigers Rugby Football Club, sponsoring a stand within the Welford Road stadium and the club's Player of the Month Award.
Even though they’re bigger, they make sure to put their customers first and have the finest selection of diamond jewellery, jewellery brands and fashion and prestige watches in their showrooms. Leading brands include Rolex, Omega, TAG Heuer, Breitling and Canadian Ice.
Here at Latest Deals you will find only the best and the hottest Goldsmiths sales, offers, promos, voucher codes and discount codes posted and verified by our massive community of bargain hunters every month!
They are delighted to announce our collaboration with iconic British designer, Jenny Packham. This fine jewellery collection was made available only at Goldsmiths on 26th September 2016.
What does Goldsmiths sell?
Today, Goldsmiths is the largest quality jeweller in the UK with over 100 showrooms in every major town and city from Aberdeen to Torquay, as well as five in Northern Ireland. Each offers the high street's finest selection of premier and designer watch brands, and gold and diamond jewellery. They also operate the largest distribution network for Rolex, Cartier, Omega, Gucci, TAG Heuerand many other reputable watch brands.
Jewellery and watches are a big investment – both financially and emotionally. So whether you’re shopping for a commemorative timepiece or the diamond engagement ring of your dreams, they aim to offer their customers the very best information and advice to ensure they make the perfect choice with the help of their diamond specialists and watch specialists.
Their diamond specialists have been specifically chosen for their experience and passion for all things diamond and will guide you through the selection process to ensure your find the diamond you’ve always dreamed of. While their watch specialists will offer you the highest standards of service and share with you the benefits of their extensive experience and product knowledge to help you make the perfect timeless investment.
Their online catalogue includes the following categories;
- Sell Your Watch
How do I contact Goldsmiths?
- For enquries and questions you can email them at firstname.lastname@example.org.
- You can email their Customer Relations Department for any feedback at email@example.com.
- Use their Showroom Locator to contact their showroom directly.
- You can call them on 0800 849 5051.
Customer service opening times;
- Monday to Friday; 8:30am-6pm
- Saturday: 10am-4pm
- Sunday: 11am-4pm
- Bank Holidays: 9am-5pm
If you prefer in writing, their postal address is:
2 Elland Road,
What are the delivery options for Goldsmiths?
The retailer offers a Free Next Day Delivery on orders placed by 6pm Monday to Friday. Their delivery service can be tracked and in most cases a signature will be required on delivery. Jewellery orders with a value of approximately £150 or less may not require a signature. They will send you a shipping email to let you know your order is on its way.
Their Standard Delivery is FREE regardless of how much you spend and you will normally receive your order within 1 to 3 working days. They deliver Monday to Saturday between the hours or 8am to 6pm. Jewellery orders of £150 or less and deliveries to South West England, Scotland, Highlands & Northern Ireland may extend to 6pm. Orders with a weekend dispatch will be delivered in 2 working days.
Gift Card orders placed after 3pm will be delivered to UK mainland addresses within 2 working days.
They also offer a Free Express Delivery available on all items that are in stock and ordered before 3pm. You are shown during the checkout whether this option is available for your order. If selected, they will send your order as a priority so you receive it the next day between the hours of 8am to 6pm (excluding Sundays). Orders received after 3pm Monday to Friday may be delivered the following day, but this cannot be guaranteed. Deliveries to South West England, Scottish Highlands & Northern Ireland are not guaranteed to be delivered next day. Deliveries to non UK mainland addresses may be extended by 1 day.
Click & Collect
If your chosen item isn't stocked locally, you can purchase online for Free delivery to a Goldsmiths store of your choice. Your purchase will be delivered to your store, normally in 1 to 3 days. We'll notify you when it's ready for collection.
For more information, read their full Delivery Information page.
How do I return an item to Goldsmiths?
Goldsmiths offer a 14 day returns policy. To return an item purchased online, you need to first download and complete their exchange and returns form enclosing it with your order in its original condition, along with the original despatch note and packaging. Refunds can be requested within 14 days of the date of despatch, and exchanges within 30 days from the date of despatch. If you choose to exchange your item outside of the 14 day refund policy, a refund will not be offered for the exchanged item unless the product is faulty.
You can return your purchase through post or to one of their showrooms excluding airports. Orders paid using PayPal, Interest Free Credit or purchased via an in store devices (Kiosk or Tablet) can only be refunded once received back at their Head Office. Unfortunately, due to hygiene reasons, they don’t accept returns of earrings or cleaning products if the tamper proof packaging has been opened.
You can return you purchase to the following address:
2 Elland Road
For more information, read their full Returns Policy page.
Sell Your Watch
Follow these 4 simple steps to receive your competitive quote and decide what you would like to do.