John Lewis Deals & Discounts
John Lewis discount, voucher code and deals
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What is John Lewis?
John Lewis is a British retailer which first opened on Oxford Street, London in 1864. There are 46 stores in the UK. It is a Partnership where all long-serving employees are partners of the business (see video below for further information). It has a growing online presence through its websites and apps.
The John Lewis website
What does John Lewis sell?
John Lewis sells everything from haberdashery, clothing, electronics, toys, furniture, garden items, alcohol and more. It's slogan is Never Knowingly Undersold (which you should take with a pinch of salt) and during Boxing Day and the January Sales it tends to price match popular items from online competitors.
How do I contact John Lewis?
You can call John Lewis on 03456 049 049
For international help, call 0441698 54 54 54
Customer service is open from 7am - Midnight, 7 days a week.
You can email John Lewis using their online form. Choose what department is most relevant to you and try to give as much detail as possible.
If your enquiry is regarding a technology product and you would like technical advice, for example, on a Television or Laptop, call 03301 230 106. Their technical advice team is available 8am - 9pm on weekdays, 8am - 8pm on Saturday, and 10am - 6pm on Sunday.
- You can also email email@example.com
You can write to John Lewis with any query at the following address:
If you want to contact your local John Lewis store, perhaps to find out when the Boxing Day opening hours are, then use their store locator tool and all contact information is there.
How the John Lewis partnership works
What are the delivery options for John Lewis?
- Free delivery on orders over £50
- Orders under £50 cost £3.50 delivery
Most orders take 5 working days to deliver. Larger items, such as furniture and appliances, will need to be organised with the retailer. You will have to choose a delivery slot, and there are various options available.
If you've ordered multiple items - such as in the John Lewis Black Friday sale - they may arrive at different times.
John Lewis has an app available for iOS and Android
How do I return an item to John Lewis?
Returns for small and medium items are free at John Lewis. Larger items over 15kg or delivered by 2 people may incur return fees.
- You can return an item you're unhappy with and get a refund or exchange within 90 days of purchase and with a receipt.
- It can take 14 days to receive a refund after returning an item by post.
- If you take your product to a store, you will get the refund immediately.
See this page for full information on how to return your John Lewis products.
To send your product back to John Lewis via Royal Mail, the delivery comes with a return slip on it. If you have it, take it out and stick it on to the box. It has the address and postage on it.
If you don't have the return label, you can print one for free from the Royal Mail website here. Just select John Lewis.
John Lewis has helpful videos on YouTube, such as this one for a Bra Shapes Guide
John Lewis Essential Links