What is MandM Direct?
MandM Direct is the second largest UK-based online fashion retailer in the country. The company distributes its catalogue quarterly and specializes in buying clearance stock from manufacturers and selling them at discounted prices. MandM Direct was founded in 1987 by Mark Ellis and Martin Churchward. The company has local market websites in the UK, Germany, France and the Netherlands. They also ship to more than 20 countries around the world. To date, MandM Direct boasts of over 3 million active online customers and its website gets more than 57 million unique visits each year. The company’s product range includes Henlyes, Bench, Timberland, Adidas, Puma, Diesel and many more big brands.
The company’s commitment is to provide their customers the biggest fashion, sport and outdoor brands at the lowest possible prices all year round to ensure that they are getting great value for their money.
What does MandM Direct sell?
Find huge savings across their entire men’s range of clothing, footwear and accessories for fashion, sport and outdoor with brands that include Adidas, Lacoste, French Connection, Lyle and Scott and many more.
Get the look this season with their on-trend range of women’s clothing, footwear and accessories all at affordable prices. They’ve got styles from your favourite brands such as Ted Baker, Firetrap, Superdry, Converse, Hunter just to name a few.
MandM Direct offers a fantastic range of kids clothing, footwear and accessories from all their favourite brands from Converse, to Adidas and Ralph Lauren, at prices you'll love.
Whether you need stylish boots, on-trend trainers, comfy shoes or a new pair of football boots, MandM Direct got your and your family’s feet covered with over 2000 styles for men, women and kids
Shop for big brands for a to z at low prices.
MandM Direct offers a great range of women’s, men’s and kids summer clothing and footwear, including tops, shorts, flip flops, sunglasses, swimwear and so much more.
How do I contact MandM Direct?
- You can call customer support on 0371 200 5000
- You can email general enquiries at email@example.com
- Read their full contact page
Customer support is open during the following times:
Monday to Friday - 9am to 7pm
Saturday - 9am to 5pm
Sunday - 10am to 4pm
Public Holidays - 10am to 4pm
If you prefer writing, address your letters to:
Customer Contact Centre
What are the delivery options for MandM Direct?
UK Standard Delivery
- £4.49, free for orders over £75
- 3 to 5 working days
- £5.99, the following day by 7pm Monday to 7pm Thursday
- Monday after 7pm Thursday to 7pm Friday
- Tuesday after 7pm Friday through to Monday before 7pm
Named Day Delivery
- £5.99, your chosen day, for UK Mainland only
- £4.49, parcel will be delivered to the BFPO within 3 to 5 working days, but order will reach your base up to 30 days
- £5.99, 3 to 5 working days
- £4.99 - £14.99, free for orders over £75 - £150 depending on your country
- Delivery may take between 2 to 7 working days depending on your country
- For shipping details on your country, visit their full International Delivery page
For more information about MandM Direct’s delivery restrictions and policies, visit their full Delivery FAQ Page.
How do I return an item to MandM Direct?
Returns Using Hermes
- Just add £1.99 to your order in the checkout
- Simply complete your returns slip, attach the returns label to your packaging, drop your parcel off at your nearest Hermes store and then sit back and wait for your refund or exchange
- If you do not have a returns label, visit www.hermesparcelreturn.co.uk to purchase one for just £2.99
Returns via the Post Office
- They do not offer a free returns service
- Return your items to the following address:
PO Box 319
HR1 9JW, United Kingdom
Refunds and Exchange
- Process will take 3 to 5 working days of receipt; it may take up to 7 days for your items to get to them
- Allow an additional 7 working days for your refund or exchange
- Refund will automatically go to your original payment method
- Refund will be issued if they no longer have the item you are requesting
For further details on MandM Direct’s Returns, Refunds and Exchange policies visit their FAQ Returns Page.
Teenage Cancer Trust