What is Wilko?

Wilko, formerly known as Wilkinson, is a family-owned retail chain in the UK. It sells homeware, textiles, DIY, pet products and kitchenware. Wilko is similar to B&M retail.

The business was founded in 1930 by James Wilkinson in Leicester. Since then, the company has largely remained in family hands. It rebranded as Wilko in 2012, following the successful launch of its own home-brand label of discounted products.

Wilko focuses on value for money products. It has an ever increasing online operation (which you can get free click and collect) for. The company now has a turnover of more than £1.5 billion per year with a profit of over £30 million.

It is a favourite amongst members of LatestDeals.co.uk, especially it's online offers section where you can find reduced to clear items and then select free click and collect.

What does Wilko sell?

"Wilko has the magical quality of having exactly what you want when you need it. Wilko is like Mary Poppins bag. Teapot? Yep. Printer Ink? Yep. Dog collars? Yep. It's a Great British high street retailer that you don't know how to describe, but always has what you want. I love it. Find all the best Wilko deals, discounts and voucher codes here." Tom

How do I contact Wilko?

• You can call customer support on 08000 329 329
• You can email general enquiries on this online form
• Read their full contact page

Customer support is open during the following times:

• Monday - Friday 08:00 - 20:00
• Saturday 08:00 - 18:00
• Sunday 09:00 - 17:00

If you prefer writing, address your letters to:

Wilko Customer Care

JK House

Roebuck Way

Manton Wood

Worksop

Nottinghamshire, S80 3EG.

What are the delivery options for Wilko?

Online Wilko offers free click and collect with no minimum spend. This is the easiest and best way to save money when shopping for deals on its website. Note - it's offers section often has exclusive online deals that you won't find in-store. So it's a great way to save some money.

The company sometimes gives free standard delivery on seasonal items, such as garden furniture. Otherwise home delivery costs £4 and takes 4 - 5 working days. See here for more delivery information at Wilko.

How do I return an item to Wilko?

• If you wish to cancel your online order you may do so within 14 days. Contact Wilko directly using the information given above to do so.
• Wilko says it will refund or exchange any product you're not completely satisfied with in 28 days from receipt. You'll need proof of purchase. The easiest way is to take the product back to your nearest store and speak with customer services.
• Contact customer services using the information above and Wilko will organise a delivery to come and collect your item from your home for return.

Wilko Essential Links

- Website

- Facebook

- Twitter

- YouTube

Other Information

In the media, Wilko tends to stick with local press. This is also true of its advertising. When opening a new store, the company has been known to give the first 100 customers through the door a £20 gift card and a goodie bag full of freebies (source: EssexLive).

YouTube

Wilko has a YouTube channel with nifty how-to videos for DIY. Whether its applying wallpaper or setting up halloween decorations, it's handy to know what you can do from the stuff in-store. As their caption says, Where there's a Wilko there's a way.

If you're looking for Wilko deals, special offers and sales, this page has all the hot UK deals for the store. Posted by our community of bargain hunters and updated daily, take a look and share your own.