Great prices on this site, and it sells good quality appliances. I bought a steel and glass cooker hood last year, and it was cheaper on here than on other stores. Their website is easy to navigate and the item information is simple and clear, it also tells you if another part/item is required. Delivery prices depend on the item, but are reasonable, and they tell you when to expect it. Not had a problem, so no dealings with customer services. I used a cashback site to save more.