Went to B&Q recently to get paint for redecorating. At the entrance there was plenty of hand sanitizer, trolley wipes etc and a member of staff was checking there was enough when we walked in. There was a member of staff inside the front door to help direct you to what you needed, which was excellent as it meant I didn't have to wander around the store aimlessly. They had everything I needed, it was easy to find and they had some offers on too, meaning I saved some money, which was very welcome. The staff were polite and friendly. You had to queue for the checkouts with staff telling you which one to go to. The checkout staff were friendly, scanned my items in the trolley, which was a big help as I had lots of heavy paint tins, they even offered to help me take it out to the car. The store was clean and organised, there was plenty of staff who were all very helpful and polite.