I think they used to be better and they used to stock better products in the past. Like now u can not get pure herbal teas, all mixed up. Their packaging looks amazing, but what I am looking for is the herbal property and health benefits and that is what Holland and Barrett stands for.
I miss some products from the store, like Swedish bitters would be great. I would like to see some natural German herbal and cosmetic brands there.
Also we have some really great English cosmetics, what could be in stock and would boost sales.
The prices are fair when there is an offer, otherwise expensive. Sometimes they have penny sale and that is great. And some website gives cashback.
I ordered a couple of times.
They charge for delivery. It came in time and it was packed well.
I did not needed to contact customer service, because everything was fine with the products.