I have been shopping at new look for a number of years now and have never been disappointed.
I used to buy Joni jeans from topshop, but when the quality went down I swapped to New Look and will never look back. The jeans are great quality and half of price of other shops!
New look often have a sale on, it is well worth a look! For the summer last year I managed to get a number of woman’s T-shirt’s for £1-£2 each!
You can often find a discount code online, and one of my local charity shops gives you a 20% off new look voucher when you make a donation, so it is well worth looking around.
I cannot commend on customer services as I’ve never had a need to contact them with any issues