I have been a customer of this retailer for years and my experience has been generally excellent. I love the range of bright colours and fun elements such as glitter, coloured laces and embroidery. I really appreciate the balance of colour, fun, comfort and value Skechers offer for the price asked. The main reason for this is that other retailers tend to offer a choice between comfort and fun and Skechers offers both at once.
The biggest downside of Skechers for me is that prices for their newest ranges and for some ranges of running shoes are a bit steep! I have used Sketchers stamp card scheme to get discounts on Skechers and my experience doing this was really good. Great shoes and a price brought down to reasonable levels by the stamp card. The easiest ways to get good prices on Skechers are to wait for the in-store sales, which are frequent in my experience, or to try on shoes in-store for the size and then buy on Amazon at a discount. I have never had to return a pair of Sketchers (high quality, good fit, great style), have often received compliments on the shoes and have bought repeat pairs of certain styles because these are so comfortable compared to other brands.
I have never had shoes delivered from Skechers. Going to the store is in my experience a pleasant thing to do. One of the main reasons for this is the friendliness of the staff and customer service in-store has been excellent every time I've been in there.
No worries. Five stars.