Should Amazon's Dirty Trick Of Defaulting To Most Expensive Delivery Be Banned?

Yes but its defaults if you do not notice and choose you pay the highest cost

Sarahvwomble what annoys me more, I paid for prime, my brother doesn't ans we both get deliveries at the same day :/

Yes I often use that and it either just does not happen or it does but is a jumble of prices ,not a straight ascent at all...

You are right you have to study every detail, but we SHOULD not have to do so ,really unfair

davidstockport it is for Amazon items but if ordering from a third party they total postage can rise

Exactly David I was buying over £20 of goods from Amazon not third parties, and can get it but they default to premium rates,you have to manually alter

Sarahvwomble Thanks for the reply Amazon's way of doing things is very confusing (some might say deceptive). I was attempting, as a non Prime member, to purchase goods over £20 and told they were giving me, (without any way for me to refuse), one month's Prime membership. Technically I had no need to cancel before the month elapsed as the subscription was unsolicited.

I found elsewhere that others who have been press-ganged into joining Prime have been refunded all payments for membership without any argument ... when they've asked. Amazon obviously know they're in the wrong - but how many ask?

davidstockport agree ,and think it is deceptive, the constant Prime flogging every time you order is wearing at least, I had this free month given me in the past and just cancelled it after a couple of weeks,but we should not have to do all these things...

Sarahvwomble Thanks for confirming that the Prime free month is given you without it being requested.

The attitude of some is "well you can cancel it before you're charged".

They might think differently if they had a "free" magazine pushed through their letter box, then for several months a copy every month, they'd quite justifiably be very annoyed, if they were expected to pay for the copies after the first free one, because they hadn't cancelled.

You are under no obligation to pay for what you haven't asked for. AND AMAZON KNOW THIS! Hence their money back, without any argument, to anyone asking.

Many Prime Members didn't sign up for membership. It was GIVEN them with no way to refuse. There have been many who didn't realise they were being charged until months, sometimes years, later. Whether they realised or not is immaterial they should not have been charged for a membership subscription they didn't ask for.

Love your name by the way, how did you hit on that!

Thanks for supporting me, I feel for them, I have had a lot of trouble getting free delivery often myself..

Sarahvwomble They definitely don’t make it easy. I hope they do eventually make it the default, but I suppose they don’t because they want people to pay them more?

Now they have lots of pick up points, any order above £10 can be delivered to your nearest pick up point.

They default to the most expensive method of delivery ,I consider that unfair as do other comments, why do you think they are doing that,do you think people who are not Prime members all want next day delivery,and are willing to pay a lot more for it every time they place an order?

Personally can't afford the extra for postage ,paying for Prime in my case would just be for postage no other benefits

Sarahvwomble I agree about the defaulting to expensive delivery option. I never want next day delivery or to pay a premium price and I won't. I guess what I'm saying is that having been stung elsewhere or made a daft slip up myself, I spend ages double checking before clicking to confirm....and I have cancelled orders before despatch with Amazon because I've changed my mind. I think they're pretty fair really....but that's my experience only, I accept that.

Yes agree with all you say but still think they are trying to make more money out of us unfairly,they know some will not notice thinking as they have spent £20 they will automatically get free delivery

I refused to pay the full £79 and waited months for Prime day offers of £59 which didn't come in the end. I did try to make the £20 but it was too difficult for me ...it just depends on what you shop for, I guess. I think it's def good at £59 and I do still save at full price. Not having a car nor living in a large town/city, I do save a lot by using Amazon.

Sarahvwomble What annoys me is they normally give me a intermediate page trying to get me to switch to prime. i.e. you can have this delivered tomorrow for free if you switch to prime (of course not factoring in the monthly cost of prime in their calculations). So I have to keep saying no to prime before I get to the page to select free shipping anyway.

Sometimes they really make you wait for stuff too. I think if there is low stock of an item they ship to prime members first. A recent order I had to wait over 2 months for but likely if you had prime you would have got it within a few days. I think you are occasionally punished for not being a prime member.

BonzoBanana agree that is annoying but suppose it is fair to give the best service to Prime members otherwise there is no point in having it, but the underhand or complex ways I keep listing just seem wrong

BORDERJOE I am in the same position of not driving and living in the country ,glad you found the Prime membership good for you, I almost always want £20 worth or more at once!

Yes really annoying being asked over and over,you need to study,but should not have too.