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Anyone Having Issues with LD App?

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Dunno why but it's taken ages for anything to load and my notifications won't show up either been happening for a few days now and it keeps signing me out

Leannexxx
3 months ago
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aeje1982

I always have trouble with the discussion section on the mobile site. Just tried to create a discussion and was logged out due to a bug. This has happened a few time previously. Very frustrating when you've written paragraph and it disappears.

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Leannexxx

aeje1982 agree with you on that I'm having to close it down none stop

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Tom
Founder

Oh dear! That doesn't sound good! I'm sorry to hear that. I can't seem to replicate the problem - all seems ok for me - perhaps you could try going to the app store and looking to see if you have the latest version? It'll have an 'update' button next to it if not

latestdeals.co.uk/app

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Leannexxx

Tom yeah no updates for it and checked to see any new updates for my phone too but nothing it was working fine till a few days ago

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Sugarbabe

Tom

When I’m rating the deals I only see the top half of the item and have to click on the deal to see it fully. Any advice how to fix this.

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JLouM

Seems my comments aren’t registering at the moment. I definitely commented and it’s not there.

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Leannexxx

JLouM that's happened too and had to reload

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JLouM

Leannexxx Do you mean restart your device or reload the app? I’m reluctant to do the latter as don’t want to lose data.

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Leannexxx

JLouM sorry mean reload the app

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JLouM

Leannexxx ok thanks.

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Kelsey
Founder

Hey everyone 🙂

Sorry to hear of people having issues with the app.

Leannexxx - does every page take ages? E.g. the home page of deals, the notifications, the chat topics? If so, if you log out does the home page and chat topics still take ages? Just trying to narrow it down if it's an account specific issue or not. If you could please choose "Report a bug" in the app menu and send the email across (with the automatic details about app version etc that are included) alongside your username and mark it for Kelsey's attention that would be very helpful too. Thanks!

aeje1982 - sorry about this. Is it in any particular chat topics? E.g. the huge GIF one? Or all topics? If you could please choose "Report a bug" in the app menu and send the email across (with the automatic details about app version etc that are included) alongside your username and mark it for Kelsey's attention that would be very helpful too. Thanks!

Sugarbabe - could please choose "Report a bug" in the app menu and send the email across (with the automatic details about app version etc that are included) alongside your username and mark it for Kelsey's attention that would be very helpful too. Thanks!

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Leannexxx

Kelsey just happened again when trying to get on I had to reload and it's logged me out again 😭

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