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Deleting Points

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Why is 10 points taken from my account when a competition has already been posted but I've already put up 3 viable ones?

2 days in a row now...

Directed to mod or Founder,

thanks

JaSh3
over a year ago
What do you think of this?+20 points
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hspexy

You're not alone. I’m waiting to post my question about incorrectly deducted points, but because of the silly restriction of posting one ‘chat’ at a time, I’ve got to wait an hour to do this. But usually once Kelsey or Tom checks it, they will rectify it (it’s happened a lot of times for me in the past, and I believe it to be an automated deduction opposed to a moderator wilfully making the deductions, so that’s where the complication is)

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AgnesFaludi

I did not follow these point reductions, but realize them when I hit a number and next week I am going for the same one.

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Kelsey
Founder

Morning JaSh3 🙂

Sorry about that I believe there may be a bit of a bug in how we calculate when points should/shouldn't be removed. I've manually added some bonus points to your account by way of apology and will investigate 👍

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GlitchHunter

So I might have lost points without knowing because I don't really keep track of 10 points here or there. I thought the site would work it out. Oh dear.

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LittleLisaMarie

If you click on your points and scroll down (past the part it explains them to you) it tells you your point history.. so, how many points that's been added/taken away and what for. 🙂

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Reply3
Kelsey
Founder

Thanks LittleLisaMarie 👍

GlitchHunter this appears to be a bug that only happens in a (relatively unusual) specific set of circumstances. I'll have it fixed soon but if you check your points history and feel anything is incorrect I'm more than happy to investigate if you drop me a message via the contact form 👍

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LittleLisaMarie
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GlitchHunter

Kelsey Thanks. I've checked. Haven't actually lost that many points which is good. Just a competition link was removed but don't really know why.

Not that bothered to get it reinstated because less entries means more chance for me lol

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nipperjwb

Im having this problem with voucher codes this morning. Ive already had 3 in the space of 2 minutes wrongly removed. So thats 150 points deducted already. At this rate ill have no points by the end of today 😡. I lost points when the bug hit the system the other day but couldn’t be 100% sure as i don’t watch the points but since then im more alert. This time I’m 100% sure.

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Kelsey
Founder

Hey - just to link this in for anyone else reading, I've responded over in your other chat thread about it https://www.latestdeals.co.uk/chat/im-having-point-removed-left-right-center-morning 👍

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nipperjwb

ive just checked today and yesterday ive had 5 lots of points wrongly deducted for voucher codes !! Thats 250 points !! I havent gone back any further than yestrrday and im not posting anymore til this is sorted out.

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nipperjwb

I think I’m going to have a few

days off from posting.

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Ceebers

nipperjwb Hi there. I think there is a limited amount of posts you can list and receive points for as explained when you click on your points total, by your photo.

I have read in the chat section a few cases where listings have been made correctly and a bug in Kelsey's website wizardry just has none of it and deducts/fails to add points. I am sure it can be fixed soon.

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