1. Chat

Deleting Points

Ask a Question

Why is 10 points taken from my account when a competition has already been posted but I've already put up 3 viable ones?

2 days in a row now...

Directed to mod or Founder,

thanks

JaSh3
over a year ago
What do you think of this?+20 points
Advertisement
hspexy

You're not alone. I’m waiting to post my question about incorrectly deducted points, but because of the silly restriction of posting one ‘chat’ at a time, I’ve got to wait an hour to do this. But usually once Kelsey or Tom checks it, they will rectify it (it’s happened a lot of times for me in the past, and I believe it to be an automated deduction opposed to a moderator wilfully making the deductions, so that’s where the complication is)

Like
Reply1
AgnesFaludi

I did not follow these point reductions, but realize them when I hit a number and next week I am going for the same one.

Like
Reply
Kelsey
Founder

Morning JaSh3 🙂

Sorry about that I believe there may be a bit of a bug in how we calculate when points should/shouldn't be removed. I've manually added some bonus points to your account by way of apology and will investigate 👍

Like
Reply1
GlitchHunter

So I might have lost points without knowing because I don't really keep track of 10 points here or there. I thought the site would work it out. Oh dear.

Like
Reply
LittleLisaMarie

If you click on your points and scroll down (past the part it explains them to you) it tells you your point history.. so, how many points that's been added/taken away and what for. 🙂

Like
Reply3
Kelsey
Founder

Thanks LittleLisaMarie 👍

GlitchHunter this appears to be a bug that only happens in a (relatively unusual) specific set of circumstances. I'll have it fixed soon but if you check your points history and feel anything is incorrect I'm more than happy to investigate if you drop me a message via the contact form 👍

Like
Reply2
LittleLisaMarie
Like
Reply
GlitchHunter

Kelsey Thanks. I've checked. Haven't actually lost that many points which is good. Just a competition link was removed but don't really know why.

Not that bothered to get it reinstated because less entries means more chance for me lol

Like
Reply
nipperjwb

Im having this problem with voucher codes this morning. Ive already had 3 in the space of 2 minutes wrongly removed. So thats 150 points deducted already. At this rate ill have no points by the end of today 😡. I lost points when the bug hit the system the other day but couldn’t be 100% sure as i don’t watch the points but since then im more alert. This time I’m 100% sure.

Like
Reply1
Kelsey
Founder

Hey - just to link this in for anyone else reading, I've responded over in your other chat thread about it https://www.latestdeals.co.uk/chat/im-having-point-removed-left-right-center-morning 👍

Like
Reply
nipperjwb

ive just checked today and yesterday ive had 5 lots of points wrongly deducted for voucher codes !! Thats 250 points !! I havent gone back any further than yestrrday and im not posting anymore til this is sorted out.

Like
Reply
nipperjwb

I think I’m going to have a few

days off from posting.

Like
Reply
Ceebers

nipperjwb Hi there. I think there is a limited amount of posts you can list and receive points for as explained when you click on your points total, by your photo.

I have read in the chat section a few cases where listings have been made correctly and a bug in Kelsey's website wizardry just has none of it and deducts/fails to add points. I am sure it can be fixed soon.

Like
Reply
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Tom Church
Co-Founder &
Chief Bargain Hunter
Tom Church, Co-Founder
Want deals & discounts automatically?
+100 bonus points!
Latest Deals Browser Extension
Latest Deals Mobile App
  • Download our app
  • 1,000+ new deals every day
  • Earn free Amazon vouchers
  • Daily deal alerts - never miss the best offers!
  • Download the Latest Deals iOS AppDownload the Latest Deals Android App
Latest Deals
Disclaimer

The content on Latest Deals is a combination of information submitted by members of the public and the Latest Deals team. Whilst we make every effort to try and ensure genuine, accurate content we cannot guarantee it. Please always carry out your own due diligence and double check the details of an offer on the retailer's own website.

How this site works
  • To cover the site's running costs, Latest Deals uses affiliate links.
  • If you click on a link to an external website and make a purchase, Latest Deals may earn a commission.
  • We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Our #1 concern is helping you save money.
  • If you have any questions about how the site works, drop us a message. We're always happy to help.
Copyright © 2024 Latest Deals Limited
Registered in England and Wales. Company number 10286141. 124 City Road, London, England, EC1V 2NX
We value your privacy

We use cookies to help give you the best experience on our website with improved customisation, analytics & advertising (inc. personalisation). You can read our full cookie policy. Please either , or .