1. Chat
  2. Expired but Not Expired

Expired but Not Expired

Ask a Question

Just had two people report my posted comp as being expired when it quite clearly states closing as November 2nd. Someone else has posted this comp quite a while after me (different pic, same website) but does not appear to be expired. Don't understand what is going on.

Lynibis
over a year ago
What do you think of this?
mso
msoover a year ago

I had similar experience today. Five people reported a completion that will end on 31/12/2018. Very strange! I've checked and the link is working, competition is still running so I am not sure what is going on today 🤗

Like
Kelsey
Kelsey
Founder
over a year ago

Hey guys 🙂 There have been a few niggles with the update I put live to the site last night so please forgive any peculiarities in reporting today whilst I sort things out. Sorry!

Like
Lynibis
Lynibis
Original Poster
over a year ago

Hi Kelsey, no problem, I appreciate the time and effort you guys put into the site and gremlins are bound to appear sometimes. Just so you know and can maybe look further, I have just had 5 notifications that I was pipped to the post and duplicated someone else's comp. I had earlier reported one of them as being a duplicate of mine(!)

which was posted several hours earlier. I had not seen two posts of each of the others so cannot comment. However they seem to have ALL gone now lol. Maybe the whoops message has gone on holiday 😂.

Like
Username26756
Username26756over a year ago

You did report the one which had been posted 3 hours after yours but there is an older post which had been shared 23 days ago.

Like
Lynibis
Lynibis
Original Poster
over a year ago

SteveMate well that explains one of them, but would seem to bear out my theory that the whoops msg has gone on holiday! I never override that message, there is no point. To get 5 reports in one day would suggest gremlins and I am sure they will be sorted soon.

Like
mso
msoover a year ago

No problem at all. Thank you for talking the time and explaining that Kelsey 👍

Like
davidstockport
davidstockportover a year ago

Kelsey Tom there is also a problem with the "report topic" feature. It isn't permitting reports to be sent until a reason is given for the report - even though a reason has already been selected.

This might help

Image

Like
Kelsey
Kelsey
Founder
over a year ago

davidstockport Thanks for letting me know (safely received the email too). Much appreciated. Hopefully have it fixed shortly 👍

Like
davidstockport
davidstockportover a year ago

Kelsey You're welcome - it might help others to know (when it's fixed) that that "report topic" can be accessed by clicking on the three dots to the right of the topic.

A picture using this topic (just as an example) might help: Image

Like
Kelsey
Kelsey
Founder
over a year ago

davidstockport Hopefully now fixed 👍

Like
Lynibis
Lynibis
Original Poster
over a year ago

Another 2 notices of duplicate comps where I have been pipped to the post. Strangely I feel very embarrassed about this as it is now 6 in 2 days. I have only had this a couple of times previously when literally 2 comps being posted around same time. However these have been many hours or days apart and I am not getting the whoops message. Is it just me or are others experiencing same? There is a comp up today that I posted 4 days ago but when I tried to report it, it would not accept the url from my original post.

Like
Kelsey
Kelsey
Founder
over a year ago

Hey 🙂 apologies there is an error in our duplicate detection system at the moment that I’m working to fix ASAP 👍

Like
1
Lynibis
Lynibis
Original Poster
over a year ago

Kelsey thanks, tried to like your post but it wouldn't let me lol.

Like
Johnny
Johnnyover a year ago

Kelsey Don't forget to get some sleep! 😊

Like
Kelsey
Kelsey
Founder
over a year ago

Just following up to say the duplicate detection system should be working again now 🙂

Johnny 😃 Sleep is overrated 😉

Like
Lynibis
Lynibis
Original Poster
over a year ago

Kelsey thanks a lot. Have just had a couple more duplication notifications but when I post tomorrow we will see what happens. Thanks again for all your hard work on what is a great site.

Like
ACR
ACRover a year ago

Kelsey I've just checked my Notifications and found 14 of my Competition posts were marked as Expired this morning. I've double checked all of the competition closing dates and found only one has actually expired. These notifications all came in quick succession, so I'm assuming this was done by one person?

Like
Kelsey
Kelsey
Founder
over a year ago

Hi 🙂

Sorry to hear that - were your competitions actually expired too or just reported as expired?

Like
ACR
ACRover a year ago

Kelsey one competition had expired the other 13 are still open. Some of the competitions identified as expired in Notifications were still active on LD, the others I had to edit to make them active again.

Like
j4m1721
j4m1721over a year ago

Someone has done this to me today. It's not expired, so I posted the screenshot showing open until September 1st

Like
blacklabrador
blacklabradora week ago

Just had this happen to me on the latest competition I posted.

Reason given was that there was no free entry method, when there was.

I wish whoever expires these deals would check properly first.

Like
Lynibis
Lynibis
Original Poster
a week ago

Northern Chamber Orchestra Magical Christmas Concerts WIN 2 Tickets!

Just had this go into moderation for not saying in title what you win lol. Couldn't care less for 10 points and won't change it as I wouldn't know how to make it clearer. The prize is two tickets to an Xmas concert !

Like
Tom
Tom
Founder
a week ago

Thank you for your comment. I've reviewed the competition and put it live.

There was some hesitation because the T&Cs state:

- Purchase necessary. Please retain promotional pack as proof of purchase.

Plus further T&Cs state that entries using shared batch codes will be void. i.e. Everyone using the batch code you have shared may be void.

It is helpful if you share such information in the description so members entering the competition understand the risks.

Thanks!

Like
Tom
Tom
Founder
a week ago

Lynibis Thank you for your comment, I have reviewed your competition and put live again. It may have been put into moderation for the wrong reason.

Like
Tom
Tom
Founder
a week ago

For future support queries regarding competitions, please contact us.

Like
Commenting closed
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Kelsey, Tom
& Deepak
Founders
Founders of Latest Deals
We use cookies (e.g. personalisation, analytics, social media). Find out more.