Great Customer Service
I had a packet of Walkers crisps on Thursday, that had a stone in them. I wouldn't normally say anything but felt if a child had them it may have caused some harm. So I rang their customer service line. The lady couldn't have been more pleasant or apologetic. She took all the details down and the next day in the post I had a £10 voucher and an envelope to return said stone for further investigation. It was so nice to receive such excellent, efficient customer service. Have you received any good customer service lately? I think there is a tendency to complain but not so often to praise and customer service can be a very thankless job.
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