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Anyone had any issues with their orders not being delivered recently, made an order 3 weeks ago for Β£264 still not arived. Groupon said they have been oversold and that I cant get a refund, only account credits?! Anyone else having problems?

DanielleFajardo
28 days ago
What do you think of this?
Dennab
Dennab28 days ago

I've had countless problems with them in the past. You have a right to a refund and I suspect whatever you bought will be available cheaper elsewhere. How did you pay?

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DanielleFajardo
DanielleFajardo
Original Poster
28 days ago

Dennab probably is elsewhere cheaper to be honest, I paid by card which I'm regretting now. Wish i had used PayPal.

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Dennab
Dennab28 days ago

DanielleFajardo Debit or credit?

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DanielleFajardo
DanielleFajardo
Original Poster
28 days ago

Dennab debit card

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Dennab
Dennab28 days ago

DanielleFajardo You can try charge back depending on whether your bank offers it. To he honest, with it being Groupon they will know you have consumer rights and are just pushing their luck. If they have promised you a product within a certain window, they have no right to hold onto your money.

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DanielleFajardo
DanielleFajardo
Original Poster
28 days ago

Dennab spoke to them through the chat but I'll give them a call tomorrow and complain until I get my refund! Ha thanks for your advice really appreciate it

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Dennab
Dennab28 days ago

DanielleFajardo Good luck πŸ‘πŸ»

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DanielleFajardo
DanielleFajardo
Original Poster
28 days ago

Dennab thanks hun fingers crossed

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loveglitches
loveglitches28 days ago

Had this with wowcher , they wanted to give me a credit on account I said to them I want money back not credit so they refunded, the companies will be trying always to give you credit so you spend on their website but just call them or go online chat and tell them you want full refund not credit , it’s very frustrating but you have right to get your refund, good luck

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TheChimp
TheChimp28 days ago

They're trying to mug you off.

Don't take any nonsense off them and if they carry on, get onto your bank and request a chargeback.

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