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Problem with Google Play Store

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I keep having problems downloading apps.

It says it can't download certain games it's not space because it will let me download others any ideas how to fix this

Imnotcheap
over a year ago
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TheChimp

Hmmmmmm 🤔

You haven't got Parental Controls on restricting certain downloads, have you?

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Imnotcheap

TheChimp I never put them on and it's only games a child could plat anyway

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Leannexxx

Normally does that when you don't have enough room on your phone

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Imnotcheap

Leannexxx it does it when I have space

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Leannexxx

Imnotcheap sorry you might have to resent your phone then that's what I had to do

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G0501

Does it give you message why it doesn't work by any chance? What does it sys on the screen?

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Imnotcheap

G0501 no it starts download then says can't download

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Mick82

Tried the old recipe to fix everything turn it off and back on again

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davidstockport

This might help - it seems to cover most problems that involve downloading apps from Play Store:

https://support.google.com/googleplay/answer/7513003?hl=en-GB

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Imnotcheap

davidstockport thanks will check that out now

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Imnotcheap

Imnotcheap works now thank you👍

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davidstockport

Imnotcheap Thanks for letting me know - it's always nice to know that a site linked to was able to sort out a problem. (there's rarely just one possibility).😀

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PhilipMarc

You have space, but it won't allow to download? There's something wrong with the phone.

You could try to clean the cache of it and it may then work.

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pato

It might have something to do with the change in security protocol, if your phone isn't up to date the root certificate will have expired and you'll have issues with your internet as https sites will no be secure.

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cocolgooh

Have you tried clearing everything in “Google Play Services”? I had that issue before, it thought it had installed it already so wouldn’t install, but it hadn’t installed it and clearing everything there fixed it for me.

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