1. Chat

Technical error

Other

Whenever I click on a chat box it clicks off and it keeps taking me somewhere else. I have to repeatedly click the box so it doesn't click off whilst I type. I am new so maybe this always happens? Anybody else noticed?

RosieWaters
over a year ago
Comments+20 points
nemosays

Is this when you're typing from your phone? Kelsey one for you ☺ (LD tech wizzard)

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PhilipMarc

nemosays Think so too. It's hard to type a comment on my Android 'cause the keypad keeps exiting itself and by accident, I press on a different link and poof. All that text's gone.

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nemosays

Rockman yep same.. have addressed the matter. I'm sure it's on Kelsey's list!

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PhilipMarc

Same here. The keypad keeps disappearing on my Android phone.

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Kelsey
Founder

Hi all, sorry about these problems (I think they're Android-specific?). The people who make the comment box software (Facebook) are aware of the issue but are taking their sweet time to fix it.

I may have to take matters into my own hands and fix it myself this week. I'll get my geek on and see what I can do 🤓

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nemosays

Thanks Kelsey .. let me know if you need any help with testing etc. If you need me to send you a video of what it looks like when using an android then by all means happy to help ☺

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Kelsey
Founder

Hi all, could the Android users please have another go and see if things are improved?

Whilst the site was being updated this afternoon I snuck in an update that I'm hoping fixes the bug 👍

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PhilipMarc

Just tried it and seems to be working properly now, Kelsey. 🙂

Thank you.

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nemosays

Hi Kelsey .. awww yay the keyboard doesn't disappear now!! Thanks for fixing! ☺🤗

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Tom
Founder

Nice one Kelsey !

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PhilipMarc

Kelsey There were at least two times it disappeared but it works better than before still.

*three times

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Kelsey
Founder

Ah I thought I'd fixed it!

Could you let me know roughly what percentage of the time it happens? I'll have another think and also hopefully Facebook will release an official fix that works all the time soon anyway 👍

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PhilipMarc

Kelsey Well, let's say it's now comparably rare when it disappears (2-3 times at most) than constantly going off.

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RosieWaters

Its happening to me still but its so much better. It happens almost every time I type something.

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PhilipMarc

Yes, it's still happening but not as often.

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AgnesFaludi

Hey, we have some difficulties with freebies, because we can not see if someone else shared the link before and we keep sharing the same freebies. Can someone please have a look on this. Thank you,

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RosieWaters

It actually does show you if somebody have shared something like what you are sharing. It did it to me the other day. Also you can just report offers if they are duplicated.

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AgnesFaludi

I could not see, that someone shared the same freebie....it works with deals....but not with freebies and now we have a lot of the the same....

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RosieWaters

Oh okay. Lets report them now :

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RosieWaters

Ive just been around the website marking expired and duplicate offers so hopefully it sorts itself out now🙂.

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Bargainfinder

Kelsey I tried to edit my chat but when I click save it doesn't do it and when I add a comment the entire thing doesn't upload so have to keep trying again.

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Tom
Founder

What phone and browser are you using alipost? Thank you

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Kelsey
Founder

Hi alipost I think/hope this should be working for you now 🙂

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Bargainfinder

Kelsey Thanks it works now ☺

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Bargainfinder

Tom Kelsey fixed the issue thankyou

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