Temu Shopping
Money Saving
Hi to all members,
I saw that Tom's top tip was about Temu.
I have been a member of Temu for a number of years and although you may be able to pick-up some reasonably priced items, please be aware that there are a large number of the so called 'internet social shopping scammers' now using this site, just like they use facebook market place, to advertise either NON existent products OR TOTALLY FAKE listings and items.
Over the last 3 months of 2023, I ordered numerous items from Temu, a number of them for xmas gifts.
The items that arrived had no bearing to the items ordered, they were incorrectly described and completely the wrong items were delivered.
As an example....
Item 1, described as PHOTOCHROMIC COLOUR CHANGING SUNGLASSES.
Ordered 2 pairs as both my son and I drive larger HGV trucks or coaches, so they are VERY useful.
Items delivered, 2 pairs of VERY cheap plastic sunglasses, that were CLEARLY NOT PHOTOCHROMIC as they were black when taken out of the packaging, where they should have been 'clear' as they had been 'out of ANY direct light source' .
Item 2... electromagnetic solar charged car de-icer.
Ordered 2 items, once again due to early starts were ideal for having none iced up cars.
Items delivered 2 cheaply made plastic interlocking discs. No solar panels and nothing to have any direct affect on frozen vehicles, as demonstrated in the video in the listing. Therefore yet again ANOTHER INTERNET SCAM and an ABSOLUTELY USELESS item.
I am aware that a different version of this is now being advertised, where 2 discs spin on the top of the item. As well as defrosting your car, they ALSO CLAIM that this item CAN AND WILL 'HEAT YOUR HOME FREE OF CHARGE', once again using a demonstration video in the listing.
Once AGAIN a completely bogus item and and false statements.
I know that Temu offer refunds on purchases, but you are ONLY ALLOWED ONE FREE RETURN, and you have to take the return to the collection point, hope that it reaches the returns centre in China in 'as new condition', once they have checked your reason for return and checked the condition of the product, they... 'may issue you either a partial or full refund', they also advise this could take 4-8 weeks from being received at the returns centre, and then upto 4 weeks for the credit to be processed by YOUR original payment SOURCE. Alternatively you can accept a Temu account credit which will be available within 5-10 minutes of accepting the offered refund. This is just a way of KEEPING YOUR MONEY, so that YOU HAVE TO BUY ANOTHER PRODUCT. Temu ACCOUNT CREDITS CAN NOT BE TRANSFERRED TO YOUR BANK ACCOUNT.
In this instance the time scale of the REFUND is the SCAM.
I have emailed Temu, used live chat and spoken to 'customer care' on numerous occasions with regards to this product scam issue, their answer is ALWAYS the same.....'if an item does not meet your requirements, is not as advertised or is damaged on arrival, please complete and submit a return and refund request'.
At NO time have they EVER mentioned that they will look into the false advertising scam or that they will check out the actual products.
This is an almost identical SCAM as the EXISTING SCAM being used on the Facebook market place. Advertising products with drastically reduced prices.
They are offered from new or recently formed sellers/suppliers/outlets, ALL PROMISING INSTANT REFUNDS if you do NOT RECEIVE YOUR ORDER OR ARE NOT COMPLETELY SATISFIED, WITHIN 30 DAYS. They started by using credit or debit cards ONLY, but have NOW added PayPal as a payment option, so that YOU FEEL MORE SECURE, when purchasing, due to the PayPal BUYERS PROTECTION. However, they then use postal or customs delays, lost emails and lack of customer replies to drag out the refund period past the PayPal BUYER PROTECTION END TIME, so you end up with NO PRODUCT AND NO REFUND!!!!
PayPal advise...'we have to allow the appropriate amounts of time for BOTH the BUYER and the SELLER to SUBMIT the requested information, so that we can make a fair and unbiased decision as to whether a refund can be made using the BUYER PROTECTION option'.
The internet MAY be an advancement of technology, however it HAS increased the number of SCAM OPPORTUNITIES IMMENSELY, and due to the current economic situation, they KNOW that the POPULOUS of the PLANET ARE EASY PICKINGS, WHICH MEANS THAT THEY ARE MAKING VAST AMOUNTS OF MONEY BY SCAMMING THOSE THAT ARE MOST VULNERABLE.
I could highlight MANY MORE of these internet SCAMS offering ABSOLUTE BARGAINS for HIGH END PRODUCTS.
Unfortunately I am unable to commit the time, due to other commitments.
I urge ALL of you to be hyper vigilant when coming across these 'bargains', EVEN WHEN SUPPOSEDLY BACKED BY BIG NAMES OR CELEBRITIES.(currys, temu, argos, amazon, etc,etc)
A pallet of goods valued at £1000's for £10, is OBVIOUSLY a SCAM.
A laptop valued at £500 for £2/3,
IS ALSO a SCAM.
Please STAY SAFE WHEN SHOPPING ONLINE.
the licence, i totally agree with you that Temu is a rip of I ordered some stuff of them and it did not turn up so I got in touch with them and they did not get back to me so I lost money
I've had nothing but problems with temu so I stopped shopping there, wrong items, broken items and a couple of orders that didn't show up
I've used temu a few times and have to say that I've not had a issue with them yet we have only ordered little things tho like a retro game that's fantastic for the price
I have used them for over a year now and had the occasional problem with them , once i had a wrong item delivery, but i was refunded and told to keep the items
Overall i have benefitted from their mistakes, and the reason is i am satisfied is i scrutinise all my purchases, i go through their website looking for the item i want until i find the cheapest price, as they do advertise the same item at different prices
Most things i have ordered are fine, i am very happy with the many solar lights for example , only one out of many didnt work and they refunded me and i kept the item, i didnt have to send it back
I have ordered lots of electrical items and items for the laptop and all have worked fine
Only a wired mouse stopped working after a while , the cables are so flimsy, but they are the same from amazon, i got a wireless mouse instead now and thats ok
I once got a dog harness for 69p and i am still using it now , for the dog, not me lol
Some items i didnt even know i needed, like the key organiser,so much easier than having a bunch, the banana bag , my bananas keep fresh a lot longer now, the magnetic mobile phone holder for the car , etc etc , i could go on
At the beginningt they did allow me to get refunds without sending items back, i think the rule is one return from the order, but this means multiple items in the order if more than one is faulty, at least thats what i was allowed
Now you need to send the defective items back , with a free postage printed label , a bit of a hassle but i suppose it stops people abusing the system
I mainly ask for a refund to be put into my account as it is instant, i think a card refund once took a week to be returned to my bank
When i have needed to ring customer service they have been very helpful , my last order did not arrive despite getting and e mail saying it was delivered
So i called them and after a few questions they resent the order , the key is to stay calm explain things thoroughly
The biggest pain is the spam messages i keep getting, but i put up with them for the bargain prices
The low prices wont last forever, i read they are making a big loss on sales to get top place in the market, so i am getting what i can now
Look what is happening at Amazon, they used to be cheap but their prices have gone up, even the retailers are complaining they wont let them sell cheaper
This could happen with Temu at some point , so order what you want now while you can
I've always had my doubts about them so haven't bought from them. Fortunately, 'big names/celebrities' do not influence me to buy anything - just glorified paid sales people!
Consumer I think different people have different experiences C, for me they are fine , you just have to watch them , for instance i always remove my card details after a purchase, i was browsing once and an item mysteriously appeared in my basket, then it is easy to forget when you next order
If you are savvy you should be ok
I just can’t use Temu or any of the super cheap websites, due to who is making / packaging products in other countries. They do not get treated right and certainly get paid barely anything. A lot of the time they use children too! I would rather feel comfortable and buy from somewhere where the item is a bit more expensive.
HappyComperZoe You would be surprised how many designer labels now use third world countries to manufacture their products H , i am afraid it is the way of the world now unfortunately
Used temu a couple of times and then discovered that they aren't a great company so have stopped using them. Would rather spend more and know it's a decent company. If it means buying less, I'd rather do that
I haven't used them for ages as the promotional discounts dried up for me. At one point they refunded an order of about £37 I think which I had received because I guess the courier hadn't marked it as delivered but I did get it. The items were mainly as expected except I ordered a PS Vita style gaming console twice and neither time did it match the description. They sent a lower spec version instead so was returned both times. Generally pleased with what I bought off them.
I just use AliExpress and am very satisfied overall. Temu seems kind of a scam to me.
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Chief Bargain Hunter
