Tesco to Check Every Customer's Shopping at Self-Checkout to Stop Thieves

I do love the self checkouts it saves me so much time and is so convenient.

i prefer selfcheck out as it can be faster and you dont typically have to interact with anyone you dont want to, its fun to be scanning items too.

I do like self service tills when I'm just buying a few items, it saves time and I don't get stuck behind someone doing a huge weekly shop

I prefer self-checkout machines. Certain stores/areas will likely have higher than average levels of theft. All stores implementing this policy should set the self-checkout machines to automatically print a receipt when the payment has been received. Otherwise, there will be a longer delay if customers haven't opted to print a receipt.

I'm actually more amazed that this is news. It's one store who are clearly having a specific issue and are putting a step in place that will be a token check on the way out for people they think are dodgy. Yes of course self-scan reduces staff but that's the way the world is going I'm afraid. Buying from retailers online with massive warehouses instead of using the high street also affects employment because they have automation etc with less staff needed. You're posting on a website that very much supports that side of the retail industry though.

If there checking everything there’ll need more staff or will have fed up customers At my Tesco it’s usually one person running from one to another check out as it needs approving or unexpected item in bagging area as I’ve moved the bag to much I go to self check out for quickness but it usually takes me longer

I don't shop at tesco but it would stop me using self service as I do it for quickness and this would be slower

This defeats the object of the ‘self service’ then! They should just revert to conveyers if they are going to have staff checking each item.

So why have self checkouts, just go back to normal checkouts and make sure plenty are open. The problem with self checkouts is the companies are to tight to staff them properly thereby allowing the minority of opportunists to get away with things. My local Tesco has roughly 14 self scan till in a row and usually just one member of staff trying to control them all and more often than not they are tied up on spot checks with the scan & shop, so nobody is watching what is going on .

I worked with someone in the past who claimed to put through organic food as normal food but that was when it first came in at Tesco and perhaps that can't be done now. I use self-service in smaller stores like Poundland and Tesco Express where I have just a few items but if I have a lot of items I always seem to get one or two items with issues, typically reductions and so tend to use the normal tills. I use self-service so infrequently that I am not super comfortable using them plus I have a backpack which I use for shopping which is not accepted as a bag because of its weight and keep forgetting to bring a thin light bag to use and when I do its often awkward to fit back into the backpack so have to take it all out and place it in the backpack. On the tills I can just load up the backpack straight away.

People are still going to shoplift regardless of what type of tills a store has. Some people don't even go near tills, I've seen it in my local supermarkets people go in get a few small cases of beer and walk straight back out the entrance/exit where security staff are meant to be.

I always use the self check out when a few items, not when a full shop. But I think it's a good idea that they check. Might mean they're a couple of staff round . Rather than walking around the local store to find someone to help when the machine goes wrong.

I hate self checkouts, they are doing people out of jobs and now they're just going to be an inconvenience for some people especially when a staff member who could easily be working the tills is going to check your bags to see if your a thief or not, the world's gone mad right enough.

i dont like them at all and think its rude when they check u havent nicked enything its embarrassing

I rarely go to Supermarkets. I do all our food shopping online. If I'm in store I usually use the "scan as you shop" gadget in Tesco, I find it easy & quick. I don't mind the checks. I'm not a theif so its not anything I'm ever concerned about. I rarely get checked now anyways tbh.

This article is about a particular store, if it were near me I'd not have an issue with it. Only takes a few seconds to produce your receipt.

I guess they must have a need to do it, does seam to me having staff doing this might as well be operating a checkout.

It never ceases to amaze me that these were even introduced. I have a theory (backed by life experience) that most people are dishonest to a degree, be it great or small.

Checking receipts is time consuming so just put those staff members back on the tills.

Shop lifting is not taken seriously enough and so many people think it is harmless, little realising it costs us all in the long run and keeps prices higher than they need be.

On the rare occasions I do go to a supermarket I never use the self service. Much prefer the personal touch and have someone scan and do the work for me. I also struggle to read the screens especially when wearing the mask so thats just another reason I dont like the self service checkouts. Its nice to have a choice though as some people prefer self service - as long as it is a choice. Some stores seem to really push you towards self service which I really dont like. I can be a stroppy git when I feel I am being pushed towards the self checkouts...

I usually use self checkouts because I often split the shopping onto more than one receipt as I use cashback websites a lot. It would be a bit embarrassing having to call the assistant over several times to check (like you do if buying alcohol).

I don't like them, especially these days with covid still lurking. I can't rely on the keypads being clean?!