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Till-Less Technology

In the News

So the co-op are extending their trials, which should be a time saver for shoppers:

https://www.co-operative.coop/media/news-releases/co-op-extends-till-less-technology-trial

have you had a chance to use it yet? Are you looking forward to it?

hspexy
1 year ago
What do you think of this?
ACR
ACR1 year ago

I've not been to a till-less shop yet, but wouldn't have an issue shopping there. Well self service tills started I was initially not keen on them, but now I prefer them. Although, till-less tills will likely mean more staff will lose their jobs.

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hspexy
hspexy
Original Poster
1 year ago

Yes, although I’m sure the stores currently already operate with the minimum number of staff available, so it will be a way for them to free up their time on tills by doing other things

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AgnesFaludi
AgnesFaludi1 year ago

It is not in the local Co-op and I do not think they will invest in, because the people who live here are elderly and most of them even refuse to use the self checkout.

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hspexy
hspexy
Original Poster
1 year ago

I’m not surprised. There are still loads of people who prefer to wait for someone to serve them at the till - part of the ‘human’ interaction of shopping that they like

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Zaskin
Zaskin1 year ago

Personally, I don't like the sound of using apps to 'pay in the aisle' mainly because there's going to be people who are going to use and abuse it. I still don't use those scan things you can take round Tesco's/Asda because they don't sound reliable to me. I reckon stores in general should perfect the self scan first.

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tumblespots
tumblespots1 year ago

I don't have a smart phone (it phones & texts) but that is how I like it. I certainly don't want till less tills that charge you willy nilly, that's not my sort of thing at all. I wouldn't shop in those shops.

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jmsonl
jmsonl1 year ago

Never been to a completely till less shop. In my local Co-op they have just installed some alongside the normal tills. I only use them if I have a couple of items. If I have more the normal till give you more space to pack and you can have a chat with the cashier.

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jamie15
jamie151 year ago

I've used it in M&S before, their app is rubbish but it's great to just walk out without heading to the tills. I think it is a good idea, but eventually systems like Amazon Go will be the main ones in use.

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sarahgreen15
sarahgreen151 year ago

I’m confused, how do they know people arent just pretending to use the app and are stealing it all?? 🤔 do they check a receipt??

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hspexy
hspexy
Original Poster
1 year ago

I’m going to guess that they have facial recognition technology instore, and as you have got to register with real customer details, including card details, to be able to use it, it’s one way they can tackle it

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sarahgreen15
sarahgreen151 year ago

hspexy wow that’s all very high tech! I feel like the older generation who are still refusing to use self service checkouts are going to boycott these stores!

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jamie15
jamie1512 months ago

hspexy usually they don't have facial recognition for this sort of thing, but they do random spot checks on people and ask them to show app receipt.

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hspexy
hspexy
Original Poster
12 months ago

jamie15 no, they definitely don’t have that tech now, but it won’t be long until they do - I was in a till less store abroad recently and they definitely have bio data stored for registered customers. It might not be permitted here right now, but it’s most likely what will be used on the future

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hspexy
hspexy
Original Poster
12 months ago

sarahgreen15 lol tbh a lot of people will have problems with it due to privacy issues, whatever the generation. It’s just sad we will lose the personal touch of customer service

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jamie15
jamie1512 months ago

hspexy The technology is definitely available, Amazon Go is a prime (pun not intended) example. It will be introduced soon, either Amazon Go will enter the UK (they are planning to open a store in London) or someone like Sainsbury's introduces it in their trial till free store.

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PhilipMarc
PhilipMarc12 months ago

God forbid that article had images.

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