1. Home
  2. Chat
  3. Why Did My Freebies Get Removed When It Was 2 Different Products?

Why Did My Freebies Get Removed When It Was 2 Different Products?

Ask a Question

I added the freebie from Aesop for the Hydrator and the facial toner which are 2 different products from the Cleanser with 2 different links to the website and yet they were removed? Why?

Tom Kelsey Please could you explain. They were not the same products although from the same company.

GlitchHunter
11 days ago
What do you think of this?
GlitchHunter
GlitchHunter
Original Poster
11 days ago

Just bumping this back to your attention as it got moved to page 2. Can you put them back? They were not duplicate items!

Like
Reply
GlitchHunter
GlitchHunter
Original Poster
11 days ago

Can anyone help here? Tom Kelsey Deepak . I just wanted an explanation as to why those 2 products are classed as the same as the one that was posted when they are different products and also had different links. Does it mean we shouldn't share deals if they come from the same website even if it's a different product? Surely not?

Like
Reply
Kelsey
Kelsey
Founder
11 days ago

Hey GlitchHunter 🙂

This looks like it was probably a bit of a judgment call. Whilst they do appear to be separate products (had to double take as they're very similarly packaged!) I think the site says that you can only claim one sample out of all of the different products?

If that is the case then it probably makes sense for them all to be in one post rather than separately listed on LD otherwise it could be very easy to apply multiple times.

Hope that makes sense and I've got the right end of the stick! If not just shout 👍

Like
Reply
2
kikogpe
kikogpe
Mentor
11 days ago

Hey Kelsey

To add to your response, the manufacturer also has this message:

Please note that this offer is limited to one product from the Two Minds range. Available as long as sample stock last.

Like
Reply
GlitchHunter
GlitchHunter
Original Poster
10 days ago

Thanks for that. I did put it in bold that people can only claim one from the same brand but I guess I understand how it could be confusing. Oh well. Less people getting the other 2 products will hopefully mean I will get it haha.

Like
Reply
1
GlitchHunter
GlitchHunter
Original Poster
10 days ago

kikogpe Oh yes. I saw that and I put that in bold when I posted the links but I get what Kelsey is saying about people getting confused.

Like
Reply
1
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Kelsey, Tom
& Deepak
Founders
Founders of Latest Deals