1. News
  2. Consumer Rights

Virgin Hikes Bills for 1.6 Million Customers

  • Prices on bills will go up by 3.3%
  • Changes some in from July
  • All pay-monthly customers who signed up before February this year will be affected
1.6 million Virgin Mobile customers’ bills will go up this summer. Image: Getty
1.6 million Virgin Mobile customers’ bills will go up this summer. Image: Getty

Virgin Mobile customers will see their bills rise by 3.3% this year.

An estimated 1.6 million customers will see their bills go up in July, as all pay-monthly customers who signed up before February 2018 will be affected.

This means that customers who pay £30 a month for a contract, will see their bills rise by 99p a month, or £11.88 a year.

Although this may not sound like a huge amount, many energy companies are also putting bills up, making household incomes even more squeezed.


The communications giants is the latest firm to confirm price rises that are in line with the latest Retail Prices Index, RPI, figures.

Virgin is also increasing the cost of called to standard UK landlines and mobiles from 50p per minute, to 58p per minute, and the cost of video and picture messages will rise from 40p to 50p.

Pay-as-you-go customers won’t be affected by the bill hike.

A spokesperson for Virgin Media said, “To continue giving our customers more innovation and fast, flexible plans, we sometimes need to review our pricing.

“We communicate any changes clearly to our customers and continue to invest to give them even better services.”

The only way for customers to avoid these increase is to find a better deal elsewhere.

Mobile firms are allowed to increase their prices mid-contract in line with inflation, as long as potential rises are stated in their terms and conditions.

Comments+20 points
Want deals & discounts automatically?
+100 bonus points!
Latest Deals Browser Extension
Latest Deals Mobile App
  • Download our app
  • 1,000+ new deals every day
  • Earn free Amazon vouchers
  • Daily deal alerts - never miss the best offers!
  • Download the Latest Deals iOS AppDownload the Latest Deals Android App
Latest Deals

The content on Latest Deals is a combination of information submitted by members of the public and the Latest Deals team. Whilst we make every effort to try and ensure genuine, accurate content we cannot guarantee it. Please always carry out your own due diligence and double check the details of an offer on the retailer's own website.

How this site works
  • To cover the site's running costs, Latest Deals uses affiliate links.
  • If you click on a link to an external website and make a purchase, Latest Deals may earn a commission.
  • We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Our #1 concern is helping you save money.
  • If you have any questions about how the site works, drop us a message. We're always happy to help.
Copyright © 2024 Latest Deals Limited
Registered in England and Wales. Company number 10286141. 124 City Road, London, England, EC1V 2NX
We value your privacy

We use cookies to help give you the best experience on our website with improved customisation, analytics & advertising (inc. personalisation). You can read our full cookie policy. Please either , or .