What delivery options do you offer?
At Proporta we offer a speedy and efficient service that is easy to use. All you need to do is choose what you want, where you want it and we’ll take it from there. We take responsibility for making sure that your product/s are delivered to you safely, and are experienced in delivering them quickly to any address you tell us to – be it for business or pleasure.
When you purchase a product from Proporta, the contract of sale only occurs when your goods are dispatched and your card is charged. We will NOT charge your credit card if for any reason we are unable to fulfil your order, including if the goods are not in stock. In a nutshell, your credit card will not be charged until your order has left the building.
Standard Shipping
The United Kingdom
For delivery purposes, we consider the following countries to be included in our definition of the UK: England, Northern Ireland, Scotland, Wales, outlying islands and all BFPO addresses.
All items delivered to a UK address will be sent using the Royal Mail postal service (for just £1.95). Delivery would be free if your order is over £30.00
This takes between 2-3 working days from the time of dispatch, although we usually find it takes less. We can also send your order by Express Shipping (Royal Mail 1st) if you’d prefer, which only costs, £2.95.
The United States of America and Canada
Ordering from the US?
All items delivered to US or Canadian addresses will be delivered using the British Royal Mail and the US Postal Service or Canada Post (whichever service applies to your area) . We deliver thousands of parcels to the USA and Canada and have found this method to be two of our favourite things - both reliable and economical.
Delivery to the USA or Canada usually takes between 7-10 working days, so we ask that you please allow for this handling time when placing your order. However at busy times of year such as Christmas, or where delivery is made to a remote place, the big wigs at the postal services suggest that you may need to allow a little extra time so please be aware of this when placing your order.
Western Europe
In Western Europe, please allow a maximum of 3-5 working days between your products leaving our arms and landing in yours, although delivery is usually quicker than this. Products delivered to addresses in Western Europe will be sent via Airmail and costs just €2.99 per order.
So that we’re clear, the following countries are included in our definition of Western Europe: Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Ireland (Republic of), Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Vatican City State (Holy See), Gibraltar, Greece, Greenland, San Marino.
Standard Worldwide Shipping
Rest of the world
In terms of shipping and delivery, by the “Rest of the World” we mean any country where the delivery destination isn’t included in the lists above for Western Europe, USA and Canada or the United Kingdom. All packages sent to addresses in the “Rest of the World” will be sent via Airmail for a price of just £3.99/€4.95/$6.99 per order. Please allow 7-10 working days from the time of dispatch for your lovely products to arrive.
Express Tracked Shipping
Express Tracked is a tracked service which is only £4.95
You'll have your order with you in 1-2 working days and you can track it all the way.
Next working day delivery (UK only)
If you can’t wait to get your hands on your order we also offer two next working day delivery options within the UK, for an additional charge - Next Day before 9am (£14.95 inc. VAT), and Next Day guaranteed before 1pm (£8.95 inc. VAT). Simply specify your delivery preference during the order process, but please be aware that your order must be placed before 1.00pm to take advantage of this speedy service.
If placed after 1.00pm on a Friday, we will dispatch your order on Monday for delivery on Tuesday. If Monday just so happens to be a public holiday, we’ll dispatch your order on Tuesday. Regrettably, Next Working Day delivery options are not available for delivery addresses to Northern Ireland (we think it’s something to do with the Postie not being able to swim fast enough).
Proporta will not be culpable for any delays or strikes held on Royal Mail's behalf. If such an occurance arises the best we can offer is a refund for the extra shipping charge, resulting in you only paying the standard worldwide shipping charge.
Premium Tracked & Signed (DHL)
Our Premium Shipping is carried via a UPS tracked door-to-door service. This takes 2 working days and you can track your order via www.ups.com/track
Available: Germany, US, Japan, Canada
* Please note: that prices may vary, depending on destination country.
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