I went to ASDA a few months ago and walked into the opticians, where I had an appointment for a fitting of contact lenses which I'd ordered. I am quite young so sometimes people can be quite condescending as they think I'm younger than I am.
As I walked in I was told I could only come in if I had an appointment, which I did so I kept walking and nodded my head.
When I got to the desk, the lovely lady asked for my name, to which I gave her my name and DOB. She then was called away and the woman earlier mentioned (the condescending one) took over.
She hadn't heard my name and It still hadn't been entered into the system yet but I didn't know that. After a few moments of pottering around the desk and writing little notes down, she turned to face me and in a raised voice asked me if I was going to tell her my name sometime this year. I found this disgusting, I told her my name and that I had come to collect my contact lenses and talk with the optician.
She looked furious, and I had no clue why! She then walked off, I assumed to get my contact lenses. She came back about 5 minutes later and said they hadn't arrived yet so I showed her the message I had received on my phone and she didn't even reply to my question (what day do think they will arrive on?) She just kept shouting "WELL THEY ARENT HERE"
I asked if I could still see the optician (to talk about my options as I was between brands of lenses) to which she replied "what's the point? you will waste his time" asked me to 'get out the way'. There wasn't even anyone behind me in the queue!
I rang up ASDA to complain and they said they would be having a serious chat with her, I came back to store the next time I had an appointment and saw her being just as disgusting to other customers!!! Just wanted to warn people that the employees in that store although one has been kind, the others are despicable.