For many years I shopped weekly at a large Morrisons store in Morecambe. It was my favourite locally, but did use Asda Aldi and Sainsbury's as well for some items.
After recent events we needed to get our food shopping online, I could not get a slot for weeks along with most other people,but while this was happening Morrisons did put online essential food boxes which were delivered not by their vans but by courier, plus for those with no internet a service where older people could ring and pick items from a list of products,and charity workers would deliver to them.While these services were not what I wanted ,I think they deserve great credit for thinking outside the box
After checking all the main stores daily for a few weeks, Morrisons was the first to offer slots to my house,so I placed an order.
Online ordering was simple, quick and clear, with excellent choice. I could add to or delete items after the original order up till 24 hours before the delivery. I had email updates on the day.
The delivery arrived bang in the middle of the appointed hour, the two drivers were quick efficient and very pleasant.
Out of about ninety items only two were substituted,with very similar items,and one was missing.
One item there was a mistake with, I contacted customer service,and within two days received an apology and refund.
The cost ,and number of special offers was also good.
Overall I was delighted with the experience.