I tend to go to Swarovski when I need to find an extra special little gift for someone.
The prices range from £15 and way beyond, i think it's a fabulous shop that is accessible to most budgets!
I have bought large and small statues, jewellery, pens, limited edition Christmas decorations and more.
The quality is very lovely, and consistent. I have never had to make a complaint or arrange a return.
Caring for my items is very easy, I just dust them now and then. Sometimes they need to be soaked in mild soapy water.
My experience of customer service has always been very satisfactory, and I have used multiple stores over the years to browse and make various purchases.
The staff are always immaculately dressed, highly professional and helpful. Sometimes I know what I want, and when I don't I have never experienced any invasive sales tactics.
A couple of times I've needed to order whilst in-store and I've always been given the choice to collect from the shop, or to have my order delivered to my home or office, and always within just a few days.
I would reccomend Swarovski products for any occasion, they are lovely to give and lovely to receive!